Interim Admission Manager
Interim Admission ManagerPartner with the admission and communication team to meet enrollment goals. Engage with prospective families to help them understand the MPA value proposition and navigate the admission process.Reports To: Director of Enrollment Strategy and CommunicationReceives Work Direction From: Director of Enrollment Strategy and Communication Assistant Director of AdmissionReceives Direct Reports From: n/aProvides Work Direction To: n/aFLSA Category: ExemptFull-Time/Part-Time/Benefits: Full Time with benefits, June 15-January 15Probation Period: n/aRepresentative Responsibilities of this Position:Advance the mission, vision, and values of Mounds Park Academy.Be present where needed, ready to work as needed to meet responsibilities.Provide an example of punctuality and attendance for all meetings, in-services, parent-teacher conferences, open houses, etc.Supervise and maintain informal contact with students and staff members in the commons, hallways, classrooms, etc.Attend student co-curricular events and accept a fair share of chaperone duties as requested or needed.Ensure the safety of students and be prepared to respond to or manage a crisis (e.g., fire alarm, building evacuation or lock-down, etc.)Partner with the admission and communication team to define and execute projects that attract, enroll, and maintain excellent students and families and build brand awareness in the community.Continuously evaluate admission processes and strategies with the aim of doing what is best for MPA's institutional health and families.Represent MPA at off-campus events; serve as representative of MPA standards and as external spokesperson for MPA community.Nurture families through the exploration and admission process in a way that articulates MPA's value proposition and inspires mission-aligned families to engage, apply, and enroll.Serve as the primary representative of MPA and point of contact for a pool of families seeking admission to Mounds Park Academy, beginning with the initial inquiry.Maintain exceptional customer service and provide timely, customized, and relevant communication to help continuously strengthen the relationship between MPA and the family and move the family toward the next step in the process.Work within Ravenna to log every engagement, assign the next task, and ensure a continuous and effective workflow.Provide a variety of ways for families to explore MPA, including tours, events, community connections, and more that authentically promote MPA's value proposition.Serve as lead coordinator of application file completion, including all admission requirements.Serve as a member on the admission review committee to ensure qualified students are admitted.Maintain communication with the Business Office, working together closely to complete Indexed Tuition applications.Partner with the Division Office(s) to successfully onboard new families.Maintain an excellent understanding of the school so as to share accurate and meaningful information with prospective families.In accordance with primary responsibility, maintain detailed knowledge of all facets of the school including, but not limited to, curriculum and pedagogy, faculty, athletic and extracurricular offerings, before-and after-care programs, facilities, and related areas.Cultivate and maintain strong relationships with faculty and staff.Maintain strong relationships with families to aid in recruitment and outreach activity and functioning knowledge of lived experience in these academic divisions.Foster a positive relationship between the Admission Office and faculty and staff.Maintain effective and appropriate communication with members of the school community.Respond to email and voicemail messages in a timely manner.Work collaboratively with the Business Office in order to best serve families.Liaise with other offices at MPA in coordination with new student information.Be an active, positive, and contributing member of Mounds Park Academy.Display high integrity at all times and be a role model for students.Communicate respectfully and effectively, following the Civil Discourse Policy with parents, students, teachers, staff, administration, visitors, and volunteers.Support and facilitate the initiatives of the MPA strategic plan and positively contribute to school-wide committee work.Support colleagues and demonstrate leadership with peers.Understand and fulfill all aspects of the employee handbook.Maintain appropriate boundaries with students.Perform other duties and assume other responsibilities as requested by the Head of School or the Director of Admission and Communication as deemed necessary for the safe and efficient operation of the school in order to fulfill the mission of Mounds Park Academy.The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.Physical and Mental DemandsWhile performing the duties of this job, the employee is frequently required to sit, stand, walk, talk, and/or hear. Additionally, the ability to bend and/or twist and have strong close and far vision and depth perception will be frequently called upon as this employee interacts with all ages of children. The employee will lead admission marketing efforts and as such, color vision may be utilized in review of marketing collateral. The employee must occasionally lift and/or move up to 25 pounds during event set-up or with office supplies. Frequent keyboard and computer use comprise a significant amount of daily activity. Occasional evening and weekend work required.Working EnvironmentThe working environment is primarily comprised of office and school facilities. The employee will work alone, with others in small and large groups, and amongst both a traditional office environment as well as with students and faculty in a busy school environment. This includes frequent exposure to moderate noise levels and occasional exposure to loud noise levels produced by large groups of students.An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.Minimum Qualifications:Bachelor's degree; preference given to related fields of education, marketing, communication, journalism, advertising, or related fields.Minimum of three years in the field with applicable experience.Strong written and verbal communication skills, public speaking and presentation skills, and interpersonal communication skills.Ability to maintain confidential information.High standards of ethics in conducting job-related activities.Exceptional customer service skills and ability to engage audiences from all backgrounds and experience.Highly organized and self-motivated, have a willingness to learn, and be able to work with minimal supervision while also being a contributor to group or team projects.Knowledge of Microsoft Office, database tools, or the ability to learn.A sincere commitment to MPA's mission and the willingness to be a visible, enthusiastic brand ambassador.Passion for what is good for children and families.Exceptional project management skills, including the ability to think independently and critically, manage multiple tasks simultaneously, and meet deadlines in a fast-paced environment.Preferred Qualifications:Experience within an independent, PreK-12 school setting as well as experience within a public school setting.