Receptionist - State Farm Agent Team Member

Job Description Benefits:401(k)Bonus based on performanceCompetitive salaryFlexible scheduleHealth insuranceOpportunity for advancementPaid time offTraining & developmentABOUT OUR AGENCY:Ive been a State Farm agent for 6 years, and before that I spent 11 years as a team member so I truly understand what its like to work in this role and how important it is to have the right support, leadership, and environment to grow.Our agency has a friendly, laid-back, and welcoming culture where everyone works together as a team. We believe in a work hard/play hard mindset, but without the pressure just genuine collaboration, positivity, and an environment where people enjoy coming to work. With 8 team members, were a growing office that values connection and teamwork.We offer paid vacation and holidays, healthcare benefits, and retirement options to support your well-being inside and outside the office.Our mission is simple: to take great care of our customers while treating people with honesty, kindness, and respect. Were looking for candidates who are honest, trustworthy, kind-hearted, and carry a positive attitude into their work each day. If that sounds like you, youd fit right in here.ROLE DESCRIPTION:Anna Gaudyn - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.RESPONSIBILITIES:Greet customers warmly in person and over the phone, directing them to the appropriate team members.Manage appointment scheduling and office communications.Assist in handling incoming inquiries and maintaining customer records.Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.Provide excellent customer service and follow up on customers needs.Support the team with various administrative tasks and projects.QUALIFICATIONS:Previous experience in a receptionist or customer service role.Communication and interpersonal skills.Organizational and multitasking abilities.Comfortable with engaging in sales conversations.Basic computer skills, including Microsoft Office and CRM systems.Bilingual Spanish or Polish preferred.