Manager I - Student Athlete Services and Success Manager

Come and join the Bearkat community! Named after Texas' legendary hero, General Sam Houston, the university boasts a rich historical legacy that resonates with the spirit of Texas, which provides a balance between a peaceful, natural setting and proximity to urban amenities. With a student population of over 21,000, SHSU offers a vibrant and dynamic community. SHSU has a small town feel with large scale opportunities. Located in the Piney Woods region of East Texas and just an hour drive north of Houston, Huntsville provides area residents with a sense of community and belonging. SHSU offers compelling options for individuals seeking a fulfilling and impactful career including a superior benefit package, competitive salaries and a flexible work environment fostering work/life balance. SHSU offers programs that support a healthy work-life balance, contributing to employee well-being and job satisfaction, as well as, professional development opportunities with our educational assistance and dependent assistance programs. Posting Information This position is security-sensitive and thereby subject to the provisions of the Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information. Requisition 202600151S Title Manager I - Student Athlete Services and Success Manager FLSA status Exempt Hiring Salary This position is a pay grade 6. Please see Pay Grade Table at: https://pa-hrsuite-production.s3.amazonaws.com/116/docs/550174.pdf. Occupational Category Professional Department Athletics Division Office of the President Open Date 05/21/2026 Open Until Filled Yes Educational and Experience Requirement Bachelor's degree in related field. One year of experience in a related field. A combination of education, experience, and training that would produce the required knowledge and abilities could be considered. Nature & Purpose of Position Performs routine managerial work administering the daily operations and activities for Sam Houston Athletics Academics. Primary Responsibilities Manages the daily operations and activities for Sam Houston Athletics Academics. Performs comprehensive academic mentoring and oversees the implementation of academic support programs. Monitors and records athletic eligibility and tracks the academic progress of student-athletes, collaborating with on-campus advisors to ensure steady advancement towards graduation. Manages student-athletes' academic schedules and assists them in registering for courses. Communicates the academic progress of student-athletes, conducts grade checks, and ensures class attendance, maintaining open lines of communication with coaches. Disperses information to student-athletes, coaches, and university stakeholders, offering clarity on institutional policies, academic prerequisites, and athletic eligibility criteria. Facilitates communication between student-athletes, faculty members, academic departments, and student services personnel across the campus. Acts as a liaison between SHSU's Global Engagement Center (GEC) while onboarding international and freshman international student-athletes, assists with maintaining international visa requirements for all international student-athletes, and stays apprised of changing regulations in regard to international visa requirements. Assist in communicating all necessities for international student-athletes while residing in the United States, including, but not limited to, international taxes, acquiring SSN or ITIN, and updating GEC of changes in I-20's and travel plans. Aids in the completion of ongoing eligibility certification. Engages in the recruiting process by holding discussions with potential student-athletes, acquainting them with academic prerequisites and available resources in their respective sports. Assists in compiling, submitting, and validating data essential for reports mandated by the National Collegiate Athletic Association (NCAA), including APR (Academic Progress Rate) and graduation rates, as well as other institutional reports as designated. Performs other related duties as assigned. Other Specifications Must have thorough understanding of sports rules, compliance regulations and conference recruiting rules and policies. Expected to develop an appropriate rapport with community and University personnel. Must be knowledgeable of all National Collegiate Athletic Association (NCAA) and conference rules. Must adhere to National Collegiate Athletic Association (NCAA) and conference bylaws. Must be supportive of institutional compliance and academic programs. Must report all National Collegiate Athletic Association (NCAA) and conference violations to proper personnel. This position may be designated as a Campus Security Authority (CSA) Full Time Part Time Full Time Position Number Quicklink https://shsu.peopleadmin.com/postings/47331