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Admissions Counselor, Unbound Academy (Remote) - $40,000/year USD

CrossoverSurprise, AZMay 17th, 2026
Success in this role depends on your ability to establish trust with parents within the opening moments of a conversation. This position suits individuals who thrive on outreach, maintain disciplined follow-up, and can articulate a new educational model without scripts. If you tend to avoid phone-based work or prefer environments without measurable performance indicators, this opportunity is not the right match.Unbound Academy operates as a tuition-free virtual public charter school, offering students a distinctive educational framework. Core academics are completed in a concentrated time block through AI-enhanced learning, allowing students to dedicate the remainder of their day to skill-building projects and enrichment activities. Your responsibility is to serve as the primary, meaningful contact for families considering this alternative.Your weekly activities will include prompt responses to new inquiries, guiding families through each stage of admissions, and advancing them from curiosity to confirmed enrollment. You will also attend local events on behalf of Unbound Academy to cultivate new leads and strengthen community awareness. During quieter enrollment periods, you will support school operations while remaining prepared for upcoming intake cycles.If you seek a position where your communication skills, reliability, and sense of ownership have a direct effect on student enrollment outcomes, we would like to hear from you.What You Will Be DoingReaching out to new inbound leads within a 24-hour window and beginning admissions discussions via phoneDescribing Unbound Academy's virtual structure and enrollment procedures using straightforward, accessible languageMaintaining disciplined follow-up to advance families from inquiry through application to final enrollmentRecording all interactions in a CRM with precise notes, defined next steps, and current pipeline statusPlanning and conducting local recruitment events in Texas or Arizona to introduce the school and collect new leadsWhat You Won’t Be DoingAllowing inbound leads to remain uncontacted while handling administrative tasksReading from fixed scripts or functioning like a high-throughput call centerParticipating in events without actively presenting or pursuing lead generationDedicating most of your time to back-office responsibilities during periods of active enrollment demandAdmissions Counselor Key ResponsibilitiesTransform family interest into qualified, well-informed applicants who successfully complete enrollment at Unbound Academy.Basic RequirementsLocated in Arizona and available for a hybrid work arrangement1–2 years of experience in customer service or another role involving direct customer interactionBackground working with children or families (including schools, camps, childcare, tutoring, or comparable settings)Confident making regular phone calls and leading families through multi-step proceduresEffective verbal communication skills with the capacity to establish trust rapidlyWorking knowledge of CRM systems or digital tools for lead trackingNice-to-have RequirementsBackground in admissions, enrollment, inside sales, or lead qualification functionsExperience organizing or presenting at community events or outreach initiativesAcademic background or coursework in communications, education, or a related disciplineAbout Unbound AcademyUnbound Academy is ‍Arizona’s first virtual, tuition-free charter school, designed to make grades 4-8 limitless, personal, and exciting. This isn’t just an alternative to the traditional school system. It’s a revolutionary way for your family to reclaim time, unlock potential, and reimagine what education can be.At Unbound Academy, students can master their core academics in just two hours a day. Our teachers use an AI-powered learning model to adjust to each child’s pace and interests, ensuring progress happens twice as fast as in a typical classroom.By cutting out the fluff and streamlining coursework, we not only make a significant academic impact—we make learning fun, personal, and incredibly effective.There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!Working with usThis is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $20 USD/hour, which equates to $40,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.Crossover Job Code: LJ-5759-US-Surprise-AdmissionsCoun