Corporate Director, Quality & Patient Safety
Overview
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Work Location: Atlanta, GA
Description
The Corporate Director of Quality & Patient Safety is responsible for developing and implementing enterprise-wide quality improvement and patient safety programs to enhance healthcare outcomes and foster a culture of safety.
This leadership role requires expertise in quality management, patient safety, data analytics, and quality and performance improvement to drive excellence across multiple facilities. He/she will foster a culture of safety, accountability, and continuous improvement across all levels of the organization. He/she will collaborate with executive leadership to set priorities and integrate quality initiatives into operational plans.
Reports to: Vice President, Quality & Patient Safety, Emory Healthcare
Quality & Performance Improvement
Oversee quality measurement, performance benchmarking, and process improvement efforts
Utilize methodologies such as Lean, Six Sigma, and PDSA to drive efficiency and effectiveness
Lead hospital-wide initiatives to reduce hospital-acquired conditions (HACs), preventable errors, and readmissions
Patient Safety
Develop and oversee enterprise-wide patient safety programs to minimize adverse events
Conduct root cause analyses (RCA), failure mode and effects analyses (FMEA), and proactive risk assessments
Implement Just Culture principles and high reliability principles to encourage transparent reporting and learning from errors
Regulatory Compliance & Accreditation
Ensure compliance with regulatory and accreditation standards (The Joint Commission, CMS, OSHA, etc.) to ensure a culture of safety
Implement and monitor policies to comply with national, state and local quality mandates
Data Analytics & Reporting
Analyze quality and safety data to identify trends, risks, and opportunities for improvement
Provide regular reports to leadership, governing boards, and external agencies
Lead implementation of technology solutions to improve data collection and reporting accuracy
Education & Stakeholder Engagement
Develop and lead training programs on quality improvement and patient safety best practices
Collaborate with physicians, nurses, and frontline staff to drive engagement in safety initiatives
Serve as a subject matter expert in quality and patient safety for internal and external stakeholders
Qualifications & Requirements:
Master's degree Healthcare Administration, Public Health, or a related field required
Minimum of 5-7 years of experience in healthcare quality and patient safety within a health system with at least 3-5 years in a leadership or management role
Certifications (Preferred but not required)
Certified Professional in Healthcare Quality (CPHQ)
Certified Patient Safety Officer (CPPS)
Lean Six Sigma Green Belt or Black Belt Skills & Competencies
Strong knowledge of quality improvement methodologies, healthcare regulations, and accreditation standards
Proven ability to lead multidisciplinary teams and drive large-scale initiatives
Exceptional problem-solving, analytical, and communication skills
Proficiency in data analytics tools and quality reporting systems
JOIN OUR TEAM TODAY! Emory Healthcare (EHC), part of Emory University (EUV), is the most comprehensive academic health system in Georgia and the first and only in Georgia with a Magnet designated ambulatory practice. We are made up of 11 hospitals-4 Magnet designated, the Emory Clinic, and more than 425 provider locations. The Emory Healthcare Network, established in 2011, is the largest clinically integrated network in Georgia, with more than 3,450 physicians concentrating in 70 different subspecialties.
Additional Details
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.