Business Analyst

Applicants must be currently authorized to work in US. Sponsorship is not available for this position.We are a social enterprise that is actively changing the face of child welfare and are constantly searching for talented, purpose-driven professionals to join our community. We are a group of happy warriors, courageous mutants, and passionate pragmatists. Come join our island of misfit toys!Position SummaryNecco has an opportunity for a career as Integrated Services Business Analyst. This individual will add the most value to the company by utilizing technology to answer wide-ranging business questions and by making recommendations for solutions and to support operational excellence. The Business Analyst defines problems, identifies appropriate data sources, conducts analysis, and translates findings into actionable recommendations that support operational excellence and continuous improvement. Strong analytical thinking, problem-solving, and communication skills are essential.You Should Be Accurately Described AsA happy warrior who thrives on leading from the front with strategic thinking. A solid communicator in search of decisions that deliver real results. A problem-solver, financial steward, and one who excels at collaboration. Ridiculously passionate about the company’s success, growth, and program quality.Collaboration & Process ImprovementCollect, analyze, and interpret data to identify trends, patterns, and root causes affecting service quality, compliance, and outcomesCollaborate with leadership teams to design, implement, and monitor quality improvement initiativesDevelop, document, and maintain standard operating procedures (SOPs) and process workflowsSupport the development and monitoring of key performance indicators (KPIs) across business areasPromote organization-wide consistency in processes, safety practices, and risk mitigationEvaluate initiative effectiveness and provide recommendations for continuous improvementData & AnalyticsCollect, analyze, and interpret data to identify trends, patterns, and root causes impacting service quality, compliance, and outcomesTranslate business needs into clear requirements and visual mock-ups for data and analytics teamsSupport the development, monitoring, and refinement of key performance indicators (KPIs) across business areasAssist in driving solutions toward automation and scalable reporting toolsReporting & DevelopmentDevelop and distribute regular reports and dashboards to leadership and key stakeholdersPartner with IT and operations teams to ensure data integrity and functionality of reporting tools and electronic recordsAssist with audits, compliance reviews, and ad hoc data requestsTranslate data insights into clear, actionable recommendations that inform organizational strategyCommunication & LeadershipServe as a liaison among programs, compliance, operations, IT, and leadership to promote best practicesFacilitate quality reviews, action planning, and follow-up on findings, near misses, and improvement opportunitiesMaintain dotted-line communication with back-office departments to ensure alignment and accountability across shared processesSupport staff training and awareness initiatives related to compliance, quality, and safetyCommunicate clearly across departments to ensure consistent implementation of initiatives across all states and programsCorporate CitizenPractice Ruthless PragmatismEngage in peer to peer feedbackKnow and Live the Necco Corporate Culture PrinciplesEmbody the 3 essential virtues of Humble, Hungry and SmartDrive your Individual Performance ScorecardAdhere to and contribute to the Necco meeting structure.Position QualificationsMinimum of 21 years of ageBachelor’s degree preferred2+ years of experience in a related fieldStrong analytical skills with the ability to identify, interpret, and communicate data trendsDemonstrated ability to solve operational and organizational challenges tactfully and effectivelySelf-starter who operates with minimal supervision and high accountabilityExcellent written and oral communication skillsValid driver’s license and 100/300/100 auto insurance coverageWillingness to travel and complete training as requiredSuccessful completion of all required criminal background checksAt Necco, we value diversity and are committed to creating an inclusive and equitable work environment. We embrace individuals of diverse backgrounds, experiences, and perspectives. We believe that a diverse team fosters innovation and creativity, and we actively seek candidates from all races, ethnicities, religions, genders, sexual orientations, abilities, and ages to join our organization. We are dedicated to providing equal opportunities for employment and advancement to all qualified individuals, and we encourage applicants of all backgrounds to apply.