Food Server
Server Position at The Highlands at Harbor SpringsThe Highlands at Harbor Springs is seeking energetic, guest-focused servers to join our team. This is a seasonal, full-time or part-time position. Servers ensure guests have an enjoyable dining experience by providing excellent service, taking orders, serving food and beverages, and assisting with any guest needs. Openings are available for morning (A.M.) or evening (P.M.) shifts. All candidates must be available to work evenings, weekends, and holidays.Employee Perks:Free Golf and Ski Passes Enjoy outdoor activities with free access for you and your family.Downhill Mountain Bike Park Pass Complimentary access for biking enthusiasts.Dining Discounts Receive 25% off at Boyne restaurants.Resort Discounts Save 30% on spa treatments and other services at Boyne Resorts.Free Water Park Passes Access to Avalanche Bay Water Park.Lodging Discounts Special rates for friends and family.Tuition Reimbursement Support for continuing education.Housing Availability First-come, first-served team member housing.Health Insurance Available for Full-Time Year-Round Team Members.AllyHealth Access to health services for all employees.Our Core Values: Leads by ServingAt Boyne Resorts, we believe that great leadership is the key to transforming a good work experience into a great one. Our core values guide us every day as we work to create lasting memories for every guest.Long-Term ThinkingExcellence in ExecutionAttitude is EverythingDevelop Create PeopleServe our team members first so they can, in turn, serve our guests and communityResponsibilitiesWelcome and greet guests, making them feel comfortable and attended toInform guests of specials and menu updatesTake food and beverage orders and enter them into the point-of-sale systemDeliver food and beverages promptly and accuratelyMake menu recommendations and upsell items using suggestive selling techniquesAnswer questions about ingredients, preparation, and food originsPerform side work at the start and end of each shiftMaintain clean and organized service areasMonitor guest satisfaction and respond promptly to requestsPrepare final bills, process payments, and assist with table clearing and resettingSecondary ResponsibilitiesAssist fellow servers and support overall team operations as neededProvide information about The Highlands and surrounding areasHandle other duties as assigned by managementQualifications18 years or olderServSafe Certification (or ability to obtain upon hire)1+ year of front-of-house or hospitality experience preferredStrong customer service and communication skillsAbility to multitask, work under pressure, and collaborate with a teamBasic cash handling skillsAvailability for mornings, evenings, weekends, and holidays