Retail Functional Consultant in Marlborough, MA or REMOTE with travel a couple of times a month.

Retail Functional Consultant in Marlborough, MA (on-site)Must Have Technical/Functional SkillsExperience: 5-7+ years of experience as a Data Consultant, Business Systems Analyst, or Functional Analyst,with a proven track record of working on large-scale data projects.Retail Industry Expertise: Deep, hands-on experience in the retail sector. Must understand the nuances of retailcustomer data (householding, loyalty tiers, promotional activity, cross-channel behavior).Customer Data Proficiency: Demonstrable experience with core Customer 360 / Master Data Management (MDM)ConceptsData Analysis & SQL: Strong proficiency in SQL for data profiling, source-to-target mapping validation, and ad-hocanalysis. You must be comfortable getting your hands dirty in the data.Exceptional Communication: World-class ability to communicate complex data concepts to non-technical businessaudiences and to translate ambiguous business needs into precise technical requirements.Roles & ResponsibilitiesStakeholder Engagement & Requirements Gathering: Lead workshops and interviews with client stakeholders to deeplyunderstand and document their current and future-state needs for a unified customer view.Functional Design & Data Modeling: Define and design the conceptual and logical customer data model. Identify keycustomer attributes, entities, relationships, and hierarchies required to meet business objectives.Source System Analysis & Data Mapping: Analyze the client's myriad source systems (e.g., Point-of-Sale, e-commerce,Loyalty Program, Marketing Cloud, ERP, Customer Service) and create detailed data mapping specifications for the ETL/ELT development teams.Use Case Enablement: Collaborate with business teams to define how the Customer 360 data will activate key use cases, such as campaign segmentation, personalization, churn prediction, and customer lifetime value (CLV) calculationSolution Validation & UAT: Act as the functional expert during the testing and validation phases, ensuring that the built solution meets the documented business requirements and data quality thresholds.Documentation & Knowledge Transfer: Create and maintain comprehensive functional documentation, including data dictionaries, process flows, and business rule definitions, to ensure the client can successfully adopt and govern the solution.EducationBachelors