Disability Claims Representative

About Allsup, LLC Allsup LLC is a people-centered organization with a team of hundreds who are dedicated to helping people with disabilities lead lives that are as financially secure and healthy as possible. We enjoy working together to make a difference, get the job done, and find solutions for our customers. You will enjoy a collaborative workplace, with rewarding results where your opinion matters. We have a great benefits package and paid time off program, with casual dress and a comfortable work environment. Many positions have no weekends, or minimal weekend work. You’ll have a predictable work schedule, the potential to work from home, and enjoy an employee-centered work life and have fun. Even better, you can develop your own knowledge and professional skills through a self-driven personal improvement approach to professional development. Our business takes complex federal programs and makes them easier for people to navigate—including SSDI, veteran’s disability, return to work and Medicare. Drive your expertise and advancement with the support of your supervisor and our organization. Position Summary: Responsible for managing a caseload of applicants applying for Social Security Disability benefits. Duties include using knowledge of Social Security Insurance program to advocate for applicants, as well as provide them education on the program and what to expect. Essential Job Functions: Manage a caseload of applicants filing for Social Security Disability Use critical thinking and Social Security Disability knowledge to help individuals secure disability benefits from SSA Analyze new referrals, consumer and/or commercial, to identify viable claims for SSDI benefits Analyze medical evidence to evaluate and support the claim Explain the benefits of using Allsup services and secure representation forms Effectively communicate via phone and email with claimants, commercial clients, SSA and other government agencies building, maintaining and cultivating a positive working relationship Complete and submit relevant SSDI forms for application and/or appeal accurately, timely, and appropriately Conduct follow up activity with claimants, referring clients, and government agencies Thoroughly document Allsup case notes with conversations, action plans, and other updates. Update the client’s disability claim file with notes and coding as appropriate Serve as a SSDI subject matter expert and provide consultation on specific cases for the client’s disability claims teams. Keep abreast of Social Security Program Changes, industry trends, and news Support team members with technical questions and share knowledge where able to aide in the development of your peers with their Social Security disability knowledge Requirements: Bachelor’s degree or relevant SSA and/or Allsup experience Disability claims experience with Allsup, DDS, OHO, SSA, or the insurance industry (LTD/STD) strongly preferred. Ability to learn, retain and apply information Must display a high level of initiative and drive to succeed Excellent customer service skills along with superior written and verbal communication skills Must possess strong problem solving abilities and be flexible, adaptive and responsive to change Strong organizational skills Must be approachable, positive, professional and willing to help others Ability to navigate multiple computer systems and screens simultaneously Allsup – True Help. Rewarding. Teamwork. Allsup LLC is a people-centered organization with a team of hundreds who are dedicated to helping people with disabilities lead lives that are as financially secure and healthy as possible. We enjoy working together to make a difference, get the job done, and find solutions for our customers. You will enjoy a collaborative workplace, with rewarding results where your opinion matters. We have a great benefits package and paid time off program, with casual dress and a comfortable work environment. Many positions have no weekends, or minimal weekend work. You’ll have a predictable work schedule, the potential to work from home, and enjoy an employee-centered work life and have fun. Even better, you can develop your own knowledge and professional skills through a self-driven personal improvement approach to professional development. Our business takes complex federal programs and makes them easier for people to navigate—including SSDI, veteran’s disability, return to work and Medicare. Drive your expertise and advancement with the support of your supervisor and our organization. The pay range for this role is: 40,000 - 65,000 USD per year (Remote)