BOC General Manager

BOC General ManagerThe BOC General Manager is responsible for overseeing the daily operations of the Bus Operations Control (BOC) department, ensuring efficient and effective dispatching of transit services. This role manages 3 BOC Managers and 12 Shift Supervisors to ensure proper coordination of fixed-route services, adherence to service schedules, and compliance with all safety and operational policies. In addition, the BOC General Manager plays a key leadership role in maintaining communication between operations, maintenance, safety, and customer service teams to provide a seamless and high-quality transit experience. The BOC General Manager provides a proactive management approach and will have overall responsibility of operations, including the delivery of safe and reliable service, employee oversight, management of contract assets, risk management, client and customer satisfaction, and financial performance.Transdevisproudtooffer:Competitivecompensationpackageofminimum$130,000-maximum$162,000Benefitsinclude:Vacation:minimumoftwo(2)weeksSickdays:5daysHolidays:12days;8standardand4 floatingOtherstandardbenefits:401(k)retirementplan,medical,dentalandvision,lifeinsurance,short-term disability, and voluntary long-term disability.ResponsibilitiesProven relationship builder with employees, the client, union partners, and the communityAccording to the contract, sets commercial and operational strategic direction for the business unit team and leads the management team and employee workforce to achieve corporate/property safety goals, service performance, and financial objectivesResponsible for identifying and developing business growth opportunitiesResponsible for optimizing the return on assets deployed within the business, including vehicle scheduling, maintenance, and performance managementResponsible for identifying and analyzing KPIs to maintain positive resultsEnsures services are provided within budget and action plans are developed and implemented to improve operational efficienciesResponsible for determining and delivering the business unit budgetEnsures compliance with state and federal regulations and compliance with Transdev corporate safety standardsResponsible for all staff management, development, and training in liaison with the corporate team as appropriateEnsures effective environmental compliance and sustainability managementProvides complete and accurate data collection, compilation, analysis, and reportingOther duties as requiredEducationBachelor's degree in transportation, logistics, business administration, or a related field preferred; equivalent experience in transit operations or relevant education obtained through alternative methods will be consideredExperience in Business Administration, Logistics, Transportation, or related field, or equivalent business experience preferredField and years of experience requiredMinimum of 5 years as a successful General Manager of a project of a similar size and scope preferred, or proven ability to grow and adapt quickly, with proven performance and expertise providing high-quality service to the communityAt least 5 years of experience managing a fleet of 500 or more fixed route or paratransit busesLabor relations experienceSkills and Knowledge RequiredStrong knowledge of dispatch operations, transit scheduling, and service planningFamiliarity with transit-specific technologies such as CAD/AVL, scheduling software, and radio communication systems.Thorough knowledge of ordinances and regulations underlying the transit operationAbility to build solid and maintain strong working relationships with clientsAbility to manage cost control and financial budgetWorking knowledge and proficiency with Microsoft Office SuiteUnderstanding technology, apps, Wi-Fi, and understanding of transportation technologyStrong written and oral communication skills; excellent presentation skills; ability to influence people at all levels of the organizationAbility to organize and perform work efficiently, strong attention to details Ability to work effectively with union partners, including labor grievances, and negotiationsAbility to work effectively with union partners, including labor grievances and negotiationsTravel requirement: <10%Physical RequirementsMust be able to work shifts or flexible work schedules as needed100% of work is accomplished indoors and in an air-conditioned or well-ventilated facilityWork is conducted in an office or in a cubicle space equipped with a telephone andcomputerThe employee is generally subjected to long periods spent sitting, typing, or looking at a computer screenReasonableaccommodationsmay bemadeto enableindividualswith disabilitiesto perform theessentialfunctions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidateswithdisabilities.Ifreasonableaccommodationisneededtoparticipateinthejobapplicationorinterview process, please contact us.jobs@transdev.comDrug-freeworkplace:Transdevmaintainsadrug-freeworkplace.Applicantsmust:BeeligibletoworkintheUnitedStateswithoutrequiringsponsorshipnoworinthefuture(ifbasedinthe U.S.).Successfullypassapre-employmentdrugscreen.AboutTransdev:Cities,counties,airports,companies,anduniversitiesacrosstheU.S.contractwithTransdevto operatetheirtransportationsystems,maintaintheirvehicleandfleets,anddeliveronmobilitysolutions.TransdevU.S.employsateamof32,000across400locationswhilemaintainingmorethan17,000vehicles.Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by ourpurpose.Transdev-themobilitycompany-empowersthefreedomtomoveevery daythankstosafe,reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.comor watch an overview video at https://youtu.be/ilO5cv0G4mQThe above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Thephysicaldemandsdescribedherearerepresentativeofthosethatmustbe metbyanemployee to successfullyperformtheessentialfunctionsofthis job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.TransdevisanEqualEmploymentOpportunity(EEO)employerandwelcomesallqualifiedapplicants.Applicantswillreceivefairandimpartialconsideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation,religion or other legally protected status.Thephysicaldemandsdescribedherearerepresentativeof thosethat mustbe metbyanemployeetosuccessfullyperformtheessentialfunctionsof this job. Reasonable accommodations may be made to enable individualswith disabilities to perform the essential functions upon request.Californiaapplicants:PleaseClickHereforCAEmployeePrivacyPolicy.Job Category: General Managers / Asst General Managers / Ops ManagersJob Type: Full TimeWork Type: No RemoteReq ID: 7593Pay Group: 2Y9Cost Center: 226The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.Drug-free workplaceIf based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.California applicants: Please Click Here for CA Employee Privacy Policy.About TransdevCities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video.