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Senior Technical Writer (VMO)- Entertainment Company (NO H1B OR C2C)
Orlando, FLMarch 20th, 2026
Technical Writer (VMO / Enterprise Technology)We are seeking a detail-oriented Technical Writer to join our Enterprise Technology team, supporting strategic Vendor Management Office (VMO) initiatives. This role is critical in building AI-enabled process documentation and standardized workflows that drive efficiency across sourcing and procurement operations.If you thrive in translating complex processes into clear, structured documentation and want to help shape the future of AI-driven operations, this role is for you.What You'll DoCreate, organize, and maintain detailed process documentation and SOPs for VMO workflowsTranslate complex operational processes into clear, structured, and AI-friendly documentationPartner with stakeholders across Procurement, IT, Legal, Strategic Sourcing, and Vendor ManagementLead documentation workshops and stakeholder interviews to capture process flowsDevelop and enforce documentation standards, templates, and governance processesSupport process automation and workflow optimization initiativesEnsure documentation is aligned with enterprise standards and regularly updatedAssist in training teams on new or updated processesWhat We're Looking For5+ years of experience in technical writing or process documentationStrong ability to simplify complex workflows into clear, user-friendly documentationExperience with process mapping / flowchartingFamiliarity with AI-enabled documentation or modern writing toolsExcellent communication and cross-functional collaboration skillsStrong organizational skills with the ability to manage multiple projectsRequired Tools & SkillsProficiency in Confluence, Airtable, and Microsoft Office SuiteExperience with tools such as ServiceNow (SNOW), Coupa, or similar platformsStrong analytical mindset with attention to detailNice to HaveExperience in Vendor Management, Procurement, or IT OperationsFamiliarity with Lean Six Sigma, or process improvement frameworksExperience with structured authoring (DITA, Markdown)Knowledge of vendor systems like Apptio, ComSi, or CoupaCertifications in technical writing (e.g., CPTC)What Makes This Role UniqueWork at the intersection of AI, process optimization, and enterprise technologyPlay a key role in transforming manual workflows into scalable, automated systemsHigh visibility across multiple enterprise teamsAdditional DetailsOn-site role (4 days/week)2-step interview processOpportunity to drive AI-powered transformation initiatives
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