Client Solutions Executive 4 Retention & Development

As a direct sales position, the ClientSolutions Executive 4 Ret & Dev is responsible for building/maintainingrelationships with customer, account planning/strategy, and pursuing new salesopportunities.Key Roles/ResponsibilitiesPrimarily on customer premise, create existing/new sales for delivery of solutions meeting a wide variety of customer needs for ATT products/services/systems/solutions. With the aid of support resources, identifies sales opportunity solutions. Builds/maintains network of colleagues/customers to share information and obtain prospects. May support resolution of customer disputes and accounts receivable discrepancies (i.e. billing, installation, customer issues). Establishes/maintains productive long-term client relationships. Leads in presenting products, services and migrations that can benefit customer needs.Demonstrates/maintains complete extensive knowledge of the organizations entire product/service line. Partners with clients to understand business needs, issues, strategies, priorities to deliver valuable solutions. Develops responses to Request for Proposals. Identifies key trends and customer needs, leverages industry knowledge/applications, utilizes consultative skills to close sales for assigned accounts in accordance with company policy, procedures and culture. Owns account relationship; responsible for meeting revenue objectives. Demonstrates sustained record sales achievement. Effectively influences customers to diffuse potential problems. Aids in devising direct sales plans/strategies. Develops strategic initiatives to grow/retain the revenue stream of most complex accounts/projects. Supports the sales team through coaching/mentoring - assists less experienced peers. Act as team lead when presenting products/services to customers. Works on critical/large/most complex/high visibility/strategic/tactically vital accounts and issues with sizable latitude. Duties directly related to making salesIncludesMeeting with customers engaged in salesactivities at the customers site, communicating with customers via phone,teleconference, e-mail, etc., related to proposed solution/sale etc., travelingto and from the customers premise, preparing proposals, presentations, or bids,developing strategic plans related to the customer and the proposedsolution/sale, researching and developing customer solutions with ATT externalpartners, including design and engineering, and researching customer businessand industry to identify new sales opportunities.EducationBachelor’s degree is not required but aBachelor’s degree in a related field is preferred.Experience12 plus years direct workexperience.Supervisory: No