Receptionist (Hill City)

About UsWelcome to Garrett Insurance, a family-owned and operated independent insurance agency with locations in Texas and Kansas. Our mission is to provide comprehensive, customized insurance solutions that protect what matters most to you. As a leading independent insurance agency with a strong reputation for dedication, we're committed to delivering the best service, personalized guidance, and customized plans that meet each of our clients' unique needs. We proudly offer a wide range of products and services from bonds to health & life, personal, and commercial insurance.Garrett Insurance was established more than a century ago, in 1918, by our great uncles. They prided themselves on treating all their clients like family, and we carry on that tradition today. Garrett Insurance has since flourished through generations of family management. We've continued to expand our services and expertise over the years to cater to the unique needs of our diverse clientele. Whether you need commercial or individual insurance plans, we'll use our 100-plus years of experience to ensure that you receive the best experience working with one of our trusted agents.ReceptionistPosition Summary:The Receptionist serves as the first point of contact for clients, visitors, and business partners while supporting the day-to-day administrative operations of the agency. This role is responsible for managing front desk activities, handling incoming calls and correspondence, and assisting team members with various administrative tasks to ensure a professional and welcoming office environment.Key Responsibilities:Front Desk OperationsAnswer and direct incoming phone calls to the appropriate team membersWelcome visitors and clients in a friendly and professional mannerMaintain a clean, organized, and welcoming reception areaMail & Package ManagementCoordinate incoming and outgoing mail and deliveriesReceive, sort, and distribute mail, packages, and courier deliveriesAssist with shipping and mailing needs as necessaryAdministrative SupportSupport licensed agents with data entry and administrative tasksAssist with scheduling, filing, and office coordinationHelp maintain organized client and office recordsSupport general office operations and team projects as neededQualifications:High school diploma or GED requiredMinimum of 2 years of administrative or office support experience requiredInsurance industry experience is a plusWillingness to obtain a Property & Casualty Insurance license within 90 days of hireProficiency with Microsoft Office SuiteAbility and willingness to learn agency management software (Applied Epic)Strong organizational and multitasking skillsExcellent verbal and written communication abilitiesProfessional, dependable, and team-oriented attitudePositive personality with strong customer service skillsComfortable interacting with individuals at all levelsAbility to pass a criminal background check, as permitted by lawHours: Monday – Friday, 8:00am to 5:00pmOffice Location: 101 E. Main Street, Hill City, KS 67642Benefits:Competitive CompensationHealth Insurance Plans (PPO, HSA, Copay Options)Dental InsuranceVision InsuranceCompany Paid Disability InsuranceSupplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance401(k) with Safe Harbor MatchPaid Time OffPaid HolidaysNo Solicitation Notification to Agencies: Please note that Keystone and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone will not consider or approve payment to any third parties for hires made.