Processing Lead

The processing lead will monitor workflow and allocate labor resources to meet production targets. Ensure all orders are processed accurately and completed within established timelines. Will coordinate with supervisors and management to prioritize workloads and resolve operational issues. Responsible for tracking productivity and identify opportunities for process improvements. Team Leadership Direct and support warehouse associates during daily operations. Train new employees on warehouse procedures processing and picking orders. Provide coaching and performance feedback to team supervisor and warehouse manger Promote teamwork, accountability, and a positive work environment. Assist management with workforce planning daily meeting. Quality Control Verify that products are handled, processed, and shipped accurately. Conduct audits to ensure compliance with customer and company requirements. Investigate and resolve inventory discrepancies, damages, and processing errors. Maintain documentation and records related to warehouse processing activities. Safety & Compliance Enforce all warehouse safety policies and procedures. Conduct routine safety inspections and report hazards immediately. Ensure proper use of personal protective equipment (PPE). Support compliance with OSHA regulations and company safety programs. Participate in incident investigations and corrective action plans. Inventory Management Monitor inventory accuracy and assist with cycle counts and physical inventories. Ensure proper storage locations and stock rotation practices. Research and resolve inventory variances. Maintain accurate system transactions and inventory records. Communication & Reporting Serve as the primary point of contact for warehouse associates during assigned shifts. Communicate operational updates, priorities, and performance expectations. Prepare daily productivity, inventory, and quality reports via email and WMS system Typical Daily Tasks Conduct pre-shift team meetings with the supervisor and warehouse manager Assign work and monitor employee performance. Resolve processing issues and inventory discrepancies. Perform quality and safety audits within the processing dept. Communicate status updates to management. Ensure production goals are met before the end of the shift. Qualifications Previous warehouse or distribution center experience. Leadership or team lead experience preferred. Knowledge of Warehouse Management Systems (WMS). Strong organizational and problem-solving skills. Ability to operate warehouse equipment (forklift certification preferred). Proficient in Microsoft Office applications. Strong verbal and written communication skills Bi-lingual prefer Performance Expectations Meet daily productivity and throughput goals. Maintain high inventory accuracy levels. Ensure on-time order processing and shipment completion. Support a safe and compliant work environment. Drive continuous improvement and operational efficiency. Benefits The company offers medical, dental, and vision insurance, as well as basic and voluntary life and voluntary ancillary coverages for accident, critical illness and hospital indemnity. Full-time employees are eligible for paid sick leave, bereavement, holiday and vacation pay. Employees are eligible to participate in the company 401k plan on the first day of the third month following hire date. iDC Logistics Inc. is committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information or any other protected status in accordance with all applicable federal, state and local laws. This commitment extends to all aspects of the company’s employment practices including, but not limited to, recruiting, hiring, promoting, transferring, compensation, benefits, training, leaves of absence, termination, and other terms and conditions of employment. This job description is intended to set forth the core functions required for this position and describe the general nature of the work performed by employees in this position. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Employees may be assigned additional responsibilities as necessary. The Company reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of the Company’s business, competitive considerations or the work environment changes. Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Referral program Vision insurance