FT - Scheduler - Houston, TX

Position Summary: The Scheduler's primary function is to facilitate scheduling of home visits for the field staff each day and assisting with the coordination of patient care. Ensuring geographic scheduling to reduce drive time and to enhance staff satisfaction and patient care. This position will lead the other schedulers and act as a point of contact for the scheduling team.Essential Job Functions:Work with intake to push patients to scheduling status as quickly as possible to allow for accurate staffingSchedule all Starts of Care/Evals and Urgent PRN needsMonitor the other schedulers for accuracy with plotting scheduling communication notes, scheduler progress throughout the day, monitor referral log for updates on patients and keep statuses updatedEnsures geographic scheduling to reduce drive time and to enhance staff satisfaction and patient care. Schedules all new referrals to the appropriate clinician based upon location of the patient and clinician availability.Monitor reports for accuracy, correction, notify BCM of concerns for: orphan docs, billing needs, scheduling deviation report, past due visit for consents/NOMNCMonitor territory status and staffing needs; meet with the BCM and scheduling team daily to determine daily needsUpdates SOC board and goals weekly with office staffMonitors scheduling chat for urgent clinical needsParticipates in case conference bi-monthly and provides scheduling updates and needs as well as pulls case conference recert list and sends to staff bimonthlyMaintains and creates on-call schedule for clinical staff monthly (sign off to be done by the BCM)Notify BCM of RN PT CM case numbers, growth patterns, concerns for staffing needs as well as assists BCM as needed with any pilots or special projectsAssist authorization to prevent MV due to auth concernsFollow-up on outstanding orders, documentation, consents, NOMNCs, as needed dailyRearrange clinical schedules and reassign visits as needed dailyCoordinate and communicate with PCCs on any new patient needAssist PCC with DME orders and refer patients to mobile docs whe requestedPosition Qualifications;Must be a licensed driver with an automobile that is insured in accordance with state and/or organization requirements and is in good working order.Skills Required:Ability to organize, prioritize and multi-taskOrganized and resourceful self-starter, strong ability to work in a teamExcellent observation, verbal, written and interpersonal communication skills