Remote Certified Pharmacy Technician - 247943

Pharmacy Care Navigator (Remote)Are you a Certified Pharmacy Technician who thrives on meaningful patient interactions and loves helping people save money on their medications? Join our fast-growing, mission-driven team transforming how patients access affordable prescriptions - all from home.Position Type: Temporary, Full Time (Potential to convert Permanent after 6 months)Start Date: June 8th 2026What You’ll Do:Support patients through outbound outreach, educating them on cost-saving opportunitiesBuild rapport quickly and guide conversations with empathy and clarityManage a steady caseload and maintain a high-volume call queueMeet or exceed daily and weekly performance targetsAccurately document all interactions and follow established workflowsCollaborate with teammates and contribute ideas for improving processesProvide occasional guidance to new hires as your expertise growsWhat We’re Looking For:Must-Haves:Active Certified Pharmacy Technician (CPhT) credential2+ years of outbound call experience (sales, patient outreach, MDM, etc.)1+ year in a community or retail pharmacy settingStrong record of hitting high-volume call and conversion goalsConfidence discussing insurance coverage and cost-saving programsExcellent accuracy, documentation, and attention to detailWhat Sets You ApartYou build trust and connection within secondsHelping a patient save $100+ per month genuinely motivates youYou simplify complex insurance language into clear, human conversationsYou stay driven and positive even through long stretches of unanswered callsBonus PointsExperience in specialty pharmacy or prior authorizationsBilingual—Spanish highly preferredFamiliarity with employer-sponsored benefits programsCompensation & Role DetailsPay: $20-22/hourContract: Temporary position with potential for permanent placementBenefits: Medical, Dental, and VisionSchedule: 40 hours/week, 9 a.m.–6 p.m. EST or CST, with one Saturday morning shift per month