Senior Director of Finance and Building Operations

DescriptionUnder the direction of the Chief Executive Officer, the Senior Director of Finance and Building Operations serves as an organizational leader responsible for advancing the organization’s financial strategy, organizational accountability, and long-term sustainability. This role provides both strategic leadership and operational oversight across finance, budgeting, forecasting, data analysis, facilities, risk management, vendor relationship management, contracts management, and cross-functional planning.As a member of the Leadership Team, this role plays a pivotal part in helping the organization connect strategy to execution - aligning financial planning, organizational goals, operational systems, metrics, and resource allocation to support BBBSTC’s long term vision and impact. This leader helps the organization not only understand where it is today, but anticipate what is needed for the future through forecasting, trend analysis, and enterprise-wide planning.The Senior Director supervises the Finance and Building Operations Coordinator who supports in the day-to-day functions and responsibilities in accounts payable, journal entries, grant accounting, payroll processing, and monthly and year-end close activities. .This role partners closely with the CEO, Leadership Team, internal budget leaders, Board Finance Committee, and Board of Directors at large to translate complex financial and operational information into actionable insights, strategic recommendations, and meaningful organizational storytelling. The Senior Director ensures that systems, processes, and infrastructure work together cohesively to support mission delivery, organizational effectiveness, and sustainable growth. This position works closely with the Board Treasurer and Board Finance Committee Chair to support the Board Finance Committee and Board Investments Committee to bring strong strategic thinking, financial acumen, operational discipline, and the ability to connect data, planning, and organizational priorities into a clear and actionable picture for leaders across the organization.Job DetailsLocation: Minneapolis, MN - Hybrid in-office requirementHiring Salary Range: $100,000 - $120,000Hours/Day: Monday-Friday, 40 hours a week – with hours that will include flex time in the evening and weekend hours on a regular basisJob Type: Full-time, ExemptSupervisor: CEOEssential Job FunctionsFinancial Leadership & StrategyProvide strategic leadership and oversight of the organization’s financial operations, planning, forecasting, and long-term financial sustainabilityLead organizational forecasting and trend analysis to identify risks, opportunities, and future resource needsDevelop and refine financial models, benchmarks, and organizational performance indicators that support strategic decision-makingSupport the development and alignment of organizational dashboards, key performance indicators, and operational reporting structuresPartner with the CEO and Leadership Team to align financial strategy with organizational goals, annual priorities, and long-term strategic directionServe as a strategic partner to the CEO, Leadership Team, Board of Directors, Board Finance Committee, and Board Investment CommitteeAttend and support Board and Finance Committee meetings, providing clear financial analysis, forecasting, and recommendationsTranslate financial and operational information into accessible, strategic storytelling that supports organizational understanding and engagementSupport organizational-level decision-making by translating complex financial and operational data into actionable insights and recommendationsGuide leaders in connecting budget decisions to program strategy, organizational impact, staffing, and operational priorities and strengthen organizational accountability by ensuring leaders have visibility into trends, metrics, progress, and financial implications.Ensure strong financial stewardship, internal controls, compliance practices, and risk mitigation strategies across the organizationMonitor organizational financial health and proactively communicate implications, tradeoffs, and recommendations to leadership and the BoardFinancial Operations & ComplianceSupervisor a Finance and Building Operations CoordinatorEffectively perform all supervisory functions of hiring, coaching, training, disciplining, and terminating, according to BBBSTC policiesEnsure effective performance management through monthly one-on-ones, quality assurance checks, field observations, and performance evaluationsImplement action plans and disciplinary procedures with employees as neededFoster a team culture that promotes collaboration, professionalism, and critical thinkingOversee day-to-day financial operations, including accounting, cash flow management, audits, reporting, payroll oversight, and financial complianceLead preparation and oversight of the annual audit, IRS Form 990, financial reporting, and related compliance requirementsEnsure grant budgets, financial reporting, and restricted fund tracking align with organizational projections and compliance expectationsMaintain strong relationships with financial institutions, auditors, investment partners, and external vendorsOversee organizational investment portfolios and support Finance Committee recommendations and decisionsEnsure compliance with GAAP standards and all applicable local, state, and federal financial requirementsFacilities, Infrastructure & Operational SystemsProvide strategic oversight of facilities management, building operations, workplace infrastructure, and operational vendorsEnsure organizational infrastructure and physical spaces support staff productivity, safety, belonging, and mission deliveryLead long-term facilities planning, capital improvement planning, and operational investment recommendationsOversee organizational risk management related to facilities, insurance, safety, and operational continuityServe as a final reviewer of all organizational contracts, in relation to risk and best practiceServe as a strategic thought partner regarding workplace operations, infrastructure improvements, and operational sustainabilityBBBS Mission AlignmentMaintain knowledge of community needs, resources, and networksCommunicate professionally with internal and external constituentsWork collaboratively to achieve results as specified in the strategic planPromote teamwork by overseeing and participating in various teams, including work groups and interdepartmental meetingsPositively represent BBBS in the larger communityAssist in agency-wide events and initiatives including recruitment, fundraising, event management, and community outreachHonor and respect the diversity of lived experiences, fostering an inclusive and equitable environment within the organizationContribute to the overall success of the agency in order to achieve the BBBS missionHandle data from youth, families, mentors, or other constituents with care, ensuring secure and private maintenanceRequirementsWhile we have identified specific requirements for this role, we acknowledge that not all candidates may possess every requirement listed. We encourage all applicants who believe they possess the necessary skills and experience to apply, regardless of whether they meet each requirement to the fullest extent.Education And ExperienceBachelor’s Degree in Business Administration, Finance, Accounting or a related field is requiredMBA and/or CPA highly desirableMinimum of 7–10 years of progressive leadership experience in finance, operations, organizational planning, or related areasDemonstrated experience leading financial strategy and operational oversight within a complex organization, preferably in the nonprofit sectorExperience supporting organizational or enterprise-level strategic planning, budgeting, forecasting, and performance management processesExperience partnering with executive leadership teams, Boards of Directors, and/or Finance CommitteesExperience aligning financial planning and operational decision-making with organizational goals and long-term strategyExperience overseeing organizational audits, compliance, financial reporting, and internal controlsExperience managing multiple funding streams, grants, and restricted funding environments preferredExperience leading or influencing cross-functional organizational initiatives, systems, or operational improvementsPrevious supervisory and people leadership experience requiredKnowledge, Skills, And AbilitiesAbility to think strategically and connect financial, operational, and organizational decisions to long-term mission impact and sustainabilityAbility to identify trends, anticipate organizational needs, assess risk, and proactively develop recommendations and solutionsSkilled at balancing strategic leadership with operational execution and follow-throughAbility to navigate complexity, ambiguity, and competing priorities while maintaining organizational focus and accountabilityStrong knowledge of nonprofit financial management, budgeting, forecasting, audits, compliance, and internal controlsKnowledge of GAAP standards and applicable financial regulations, reporting requirements, and compliance practicesAbility to analyze and interpret complex financial and operational data and translate it into actionable insightsExperience developing and aligning organizational metrics, dashboards, and financial performance indicatorsUnderstanding of organizational risk management, operational sustainability, and long-term financial planningKnowledge of facilities oversight, operational infrastructure, vendor management, and organizational operations preferredSolid organizational, problem solving, critical thinking, and attention to detail skillsExperience with Blackbaud/Financial Edge a plusExcellent inter-personal skills and the ability to communicate effectively with all levels of the organization, including management and board membersHigh degree of confidentiality, diplomacy, discretion and sound judgmentStrong problem solving, critical thinking skills and the ability to achieve results both individually and working with othersAbility to lead, coach, and develop staff while fostering accountability, collaboration, continuous improvement, and strong team cultureSkilled facilitator and collaborative thought partner who can support alignment, decision-making, and problem-solving across teamsPhysical RequirementsThis job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copy machines and filing cabinets. This role must be able to remain in a stationary position 50% of the time.About BBBSTCEvery young person deserves relationships, support, and opportunities that help them navigate their future with confidence and connection.Big Brothers Big Sisters Twin Cities partners with youth, families, volunteers, schools, and communities to build mentoring relationships that help young people feel connected to themselves, their communities, and their futures. Through high-quality mentoring experiences, we support young people in exploring their identity, strengthening their support systems, and expanding what feels possible for their lives.As one of the largest and longest-serving mentoring organizations in the region, BBBSTC serves thousands of youth and families each year across the Twin Cities metro. Our work is rooted in the belief that relationships matter—and that meaningful, consistent connection can have a lasting impact on a young person’s sense of belonging, well-being, and future trajectory.We are committed to continuously evolving our programs, systems, and leadership to better serve our community and deliver measurable impact for youth and families.Mission: Create and support mentoring relationships that ignite the power and promise of youthValues: Relationships Belonging Youth-Centered Continuous Learning & ImprovementBenefitsWe care deeply about our employees and know holistic support is essential for our staff to carry out the BBBS mission. Our generous employment package includes medical, dental, vision and pet insurance, employer-paid long-term disability insurance, and life insurance, Health Savings Account (HSA) or Flexible Spending Account (FSA), paid time off accrual & 13 Paid Holidays, and 403(b) retirement plans with employer match.We recognize the need for flexible scheduling and remote work. Employees are able to work with their supervisors to identify a schedule that works best for both them and the agency.Workplace CultureBBBSTC is an mission-centered, inclusive workplace that strives to create a space where our 60+ employee's unique talents, learning styles and lived experiences are valued. We pride ourselves on our flexible scheduling and hybrid workspace. Creating an engaging work environment is an essential part of our culture. We uphold this commitment through staff surveys, stay interviews, professional development, and trainings. In addition, we hold monthly all staff meetings and gatherings, and provide the opportunity to join affinity groups (BIPOC, LGBTQIA+ and White Bodied Accountability), and agency committees (Values in Action, Engagement & Connection, and Building & Safety).Our Hiring ProcessOur People & Culture team is committed to a person-first centered approach to our hiring process. We believe in a respectful experience for all parties involved. Candidates can apply online at bigstwincities.org/careers. Include a cover letter and resume. For all positions, our hiring process includes a Zoom screen and in-person panel interviews, reference and background checks for final candidates. All staff are required to be fingerprinted through the Bureau of Criminal Apprehension (BCA) within the first week of employment.Persons of color, women, members of the LGBTQ community, veterans, and individuals with disabilities are strongly encouraged to apply. If you require reasonable accommodation in completing this application, interviewing, or otherwise participating in the employee selection process, please direct your inquiries to the Human Resources team at careers@bigstwincities.org. At this time, we are unable to provide company sponsored visas and are only considering candidates who are eligible to work in the United States.The above statements are not intended to encompass all functions and qualifications of the position. Rather, they are intended to provide a general framework of the requirements of the position. Employees may be required to perform other functions not specifically addressed in this job description.P.S. Please take the necessary steps to allow the BBBSTC (@bigstwincities.org) and Paylocity (@paylocity.com) domains so that you receive all emails related to your application process. Also, please make sure to check your spam folder as emails from BBBSTC and/or Paylocity can be marked as spam.