Senior Solutions Architect

Life insurance, parental leave, long term disability, 401(k)United StatesApr 28, 2026Senior Solutions ArchitectJob Locations: US-Virtual OfficePosition Type: Regular Full-TimeRequisition ID: 2026-7324Category: Information TechnologyC1 Company OverviewC1 is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it -- from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with designing, implementing, managing and supporting our customers' every need from end to end, so that they can focus on what they do best.So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice -- your #1 choice -- is C1.OverviewThe Senior Solutions Architect is a highly motivated, skilled resource who embraces an entrepreneurial approach with a strong work ethic. This position primarily focuses on consulting with C1's Enterprise Customers to develop solid strategies with Outcome Based solutions that deliver measurable results through ROI and TCO models. The position is responsible for assessing customer needs and tailoring customized architectures that have strategic value and are complex in nature to fit business needs. The Senior Solutions Architect is well versed in all market offerings in their area of expertise and works closely with the account team to ensure full accuracy of the architecture and the value proposition. Additionally, this position is able to explain, position and justify costs related to C1's solutions.LI-JM1ResponsibilitiesServes as the subject matter expert in a key area such as: 5x4 (Collab, Customer Experience, Security, Data Center, Enterprise Networking), (Cloud, Managed Services, Professional Services, Maintenance)CiscoGenesysAvayaMicrosoftWorks with Business and IT Leaders to identify customer needs, issues and interests to formulate a strategy that will achieve business objectivesProvides solution consulting, technical architecture and sales support for account opportunitiesProvides live demonstrations for customers and sales teamsDevelops and maintains technical competency and related certifications for all core products and solutions areasPerforms Strategic Road-mapping Sessions with customersParticipates in User Groups and Conferences as requiredMay publish content to the public sphere as it pertains to area of expertise (Social Media, LinkedIn, White Papers, etc.)Keeps current on industry changes, participates when possible in organizations directly involved with SME products and services, and continually works to improve techniques and sales knowledgeProvides timely and accurate deliverables to customers including statements of work and product architecturesParticipates in Solution Deliverables at the direction of the Solution Architect These could include: Participating in Discovery and Documentation of Business Requirements specific to area of expertise which may include ROI and TCO modelsAssuming responsibility for 3rd Party Quotes and SOW language for area of expertiseProviding relevant Statement of Work Language to Solution Architect resources and guidance around content flowParticipating in Solution/Delivery Assurance and Services Handoff MeetingsEnsures productive relationships with manufacturer technical peersAssumes responsibility of being dedicated to Top Accounts or Top Account Managers as neededRequired Qualifications (Domain Expertise)7–10 years in Collaboration and Customer ExperienceBroad and general knowledge of Collaboration, Customer Experience and InfrastructureStrong expertise in Cisco Collab, Avaya Collab, Microsoft and other Collaboration/Customer Experience solutionsSubject matter expertise related to SIP and Cloud based Services and architecturesMust have a good working knowledge of the collaboration industry and related protocols, including SIP, H.323, WebRTC, firewall traversals and VoIPKnowledge of ancillary technologies that help govern IP-based collaboration: firewalls, routers, MPLS networks, media relays, reverse proxies, etc.Required QualificationsProficient at all Microsoft Office products; Outlook, Word, Excel, PowerPoint, Visio and SharePointExcellent presentation skillsExceptional customer-facing skillsExcellent verbal and written communication skillsExcellent relationship and collaboration skillsCertifications or equivalent experience in area of focusAbility to work independently with minimal direction resulting in an accurate solution architecture for the clientAble to manage multiple simultaneous work assignmentsAbility to communicate with all levels, including executive levels, in customers and partners, and bridge the gap between business users and information technologyAccustomed to working in virtual office environmentC1 BENEFITS401(k) Plan (35% employer match per dollar up to 10% employee contribution)Medical Coverage (3 platforms: UnitedHealthcare, Reference Based Pricing includes member advocacy; and Kaiser)RX Home DeliveryHSA with Employer ContributionIn-vitro Fertility (treatment coverage)DentalVision (2 plans: 12-month and 24-month frames allowance)FSA Plans (Healthcare, Dependent Care and Limited Purpose)Pre-tax Commuter PlansEmployer-paid Life InsuranceEmployer-paid Short + Term DisabilityLong Term Disability (2 plans: Employer-paid or optional Self-paid)Paid Parental Leave (4 weeks at 100%)Employee Assistance PlanVoluntary Life Insurance for team member, spouse and childVoluntary Accidental Death for team member and spouseLegal/ID Theft PlansTeleHealthWellness via Omada Health (healthy living solution)Travel AssistanceBusiness Travel Accident CoverageMedical for foreign travel coverageEmployer-paid Pet TelehealthAccident InsuranceCritical Illness InsuranceHospital Indemnity InsuranceVolunteer Time Off10 HolidaysSummer SizzleOn Demand Pay (Daily Pay)Work EnvironmentAbility to handle multiple priorities and demands in a fast-paced environment. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.Physical EnvironmentPhysical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.Other Duties / ChangesThis job description is not designed to cover or contain a comprehensive listing of all duties, responsibilities or activities that are required of a team member for this job. Duties, responsibilities and activities may change at any time with or without notice. At any point in time, the essential functions and primary duties associated with this position will be the principal, major or most important duties, responsibilities and activities that the employee is expected to perform as determined and directed by C1.EEO StatementC1 provides equal employment opportunities (EEO) to all team members and applicants for employment opportunities. All qualified applicants will receive consideration for employment, and all team members will be treated with respect to their employment, without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. For further details, please view the EEO Policy Statement (EEO Policy Statement) and/or the current version of the workplace poster ( https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf; https://www.eeoc.gov/poster)Pay Range$105,000 - $180,000Base pay ranges are estimated. Actual base pay will be based on education, experience, location, certifications, skill set, and any other relevant factors. Incentive/variable pay opportunities are in addition to base pay.E-Verify: E-VerifyRight to Work: Right to Work PosterJ-18808-Ljbffr