Collections Specialist

Collections SpecialistWe are seeking a detail-oriented and results-driven Collections Specialist to join a growing finance team in Peachtree Corners. This role is responsible for managing customer accounts, reducing outstanding balances, and supporting overall cash flow through effective collections strategies. The ideal candidate will balance strong follow-up skills with a professional, customer-focused approach.Key Responsibilities:Manage a portfolio of accounts to ensure timely collection of outstanding invoicesConduct outbound collection calls and email follow-ups regarding overdue balancesNegotiate payment arrangements while maintaining strong client relationshipsMonitor aging reports and proactively identify high-risk or delinquent accountsPerform account reconciliations and resolve discrepancies between invoices and paymentsResearch and resolve billing and payment issues in collaboration with internal teamsMaintain accurate documentation of collection activity, communications, and payment statusesPrepare reports on collection progress, aging, and account status for leadership reviewSupport cash application, credit holds/releases, and general AR functions as neededQualifications:25+ years of experience in collections, accounts receivable, or a related fieldStrong understanding of AR processes and collections strategiesProficiency with accounting/ERP systems (e.g., SAP, NetSuite, Oracle, QuickBooks)Intermediate Microsoft Excel skills (pivot tables, VLOOKUPs preferred)Excellent verbal and written communication skills with a customer-first mindsetStrong problem-solving skills and attention to detailAbility to prioritize tasks and work effectively in a fast-paced environmentPreferred Qualifications:Associate's or Bachelor's degree in Accounting, Finance, or related fieldExperience in high-volume or B2B collections environmentsFamiliarity with credit analysis or dispute resolution processes