Non-Clinical - Administrative - Patient Services Representative

Floating Patient Service Specialist On site, M-F 8-4:30pm ****This is a floating role, that may float between clinics in Lacey & Olympia in Thurston County, and down as far south as Centralia & Chehalis in Lewis County.***** **Mileage is not reimbursed** 6 months of experience required. A PSS in this role will be exposed to a variety of clinic settings and may be placed permanently if a clinic is a good fit and a need arises. Candidate will receive a text at 7:15 am to let them know where to report day-of. Locals Only ****3 Interview Times (Including Time Zone) must be included when submitting candidate for a position. Please triple confirm candidate is available for interview during these times. No Call No Show will disqualify candidate for future positions across entire Health System.*** Required Qualifications: At least 1 year of Experience in medical/healthcare setting. 1 year in a customer service role. Prior experience providing a high level of customer service in a fast paced environment, including handling confidential data with discretion. General Duties: - Provide effective and efficient front office services to patients for all ambulatory/outpatient departments serving a large hospital system Thurston & Lewis Counties. - Coordinate internal and external clinic phone communications among staff, patients, and providers; accurately collect records and ensure distribution to appropriate staff via computer and/or manual systems; perform clerical, scheduling, and records activities in support of patients and staff. Participates as a fully engaged member of the care team, by demonstrated commitment to service and compassion for the patients of Providence and their families.