Certified Medical Assistant (Levels 1-2) - Orthopedic Surgery Clinic

Certified Medical Assistant (Levels 1-2) - Orthopedic Surgery Clinic This position may be filled as either Certified Medical Assistant I or II- depending on experience, expertise, and qualifications.The Certified Medical Assistant works alongside Physicians and Advanced Practice Providers to provide direct patient care according to state and federal guidelines. This position plays an important role in the ambulatory setting by not only performing clinical and administrative duties but also helping patients feel at ease and understanding provider instructions.Essential ResponsibilitiesResponsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.Provides direct patient care by taking vitals, patient history, venipuncture, lab, x-ray, referrals, and patient phone messages as directed by the provider and/or clinical supervisorAdheres to National Patient Safety Goals as appropriate based on the level of patient contact this position requiresContributes to the assessment/re-assessment of patientsMonitors and documents patient statusManages large call volume while maintaining excellent telephone etiquetteOrganizes workflow to meet patient needs in a timely mannerMay retrieve and transport medications, instruments and supplies.Moderate exposure to hazardous risks, including potential for exposure to infections and communicable diseases, blood and body fluids, electrical equipment, chemicalsMust follow standard precautionsResponsible for stocking exam rooms, taking inventory, and ordering supplies.Makes scheduling arrangements with other healthcare professionals and facilities.Assists with procedures. Maintaining sterile field and specimen labeling when necessary.Gathers and documents information about patient condition, which include lab values, pain levels, patient education needs, nutritional status and potential complicationsPerforms cleaning, sterilization and/or high-level disinfection of scopes, probe, instruments and equipment according to manufacturer instructions for use.Participates in the development of the plan of care, including implementation and evaluation of appropriate patient care interventions which may include oral, intramuscular, intradermal, and subcutaneous medication administration (exclusive of narcotics) as directed by a physician or physician assistant.Reinforcing patient education about medications, post-surgical care, special diets, and changes in treatment plans.Transmitting prescription refills as directedArranging for hospital admissions and patient care servicesMay precept new medical assistantsParticipate in daily compliance audits, chart checks, and reporting safety eventsDe-escalate patient concernsMinimum Requirements Certified Medical Assistant I:Education: High School Diploma or GED required. Completion of an accredited Medical Assistant Program preferred.Experience: 0-3 years of experience in Patient Care as a Medical Assistant or similar patient care role preferred.License/Certification/Registration: Basic Life Support (American Heart Association) certification required upon hire.Additionally, one of the following certifications are required upon hire:Medical Assistant - American Medical Technologists (AMT)Registered Medical Assistant - American Association of Medical PersonnelRegistered Medical Assistant - American Allied HealthCertified Medical Assistant - American Association of Medical Assistants (AAMA)Certified Clinical Medical Assistant - National HealthCareer AssociationNational Certified Medical Assistant - National Center for Competency Testing (NCCT)Nationally Registered Certified Medical Assistant - National Association for Health ProfessionalsMinimum Requirements Certified Medical Assistant II:Education: High School Diploma or GED required. Completion of an accredited Medical Assistant Program preferred.Experience: 3-5 years of experience in Patient Care as a Medical Assistant or similar patient care role required.License/Certification/Registration: Basic Life Support (American Heart Association) certification required upon hire.Additionally, one of the following certifications are required upon hire:Medical Assistant - American Medical Technologists (AMT)Registered Medical Assistant - American Association of Medical PersonnelRegistered Medical Assistant - American Allied HealthCertified Medical Assistant - American Association of Medical Assistants (AAMA)Certified Clinical Medical Assistant - National HealthCareer AssociationNational Certified Medical Assistant - National Center for Competency Testing (NCCT)Nationally Registered Certified Medical Assistant - National Association for Health ProfessionalsKnowledge/Skills/Abilities Required:Knowledge of medical terminology.Ability to interact professionally with healthcare practitioners and patients.Ability to effectively communicate information.Ability to observe and obtain information from all relevant sources.Ability to work as a member of a team.Must be detail oriented and able to complete work tasks.Ability to maintain composure even in difficult situations.Ability to be understanding and sensitive to needs of others.