Software Implementation Consultant

Software Implementation ConsultantAdvanced Solutions International is a global software company focused on helping not-for-profits and membership organizations grow revenue, reduce expenses, improve performance, engage and serve members and donors through innovative software solutions. Our portfolio of solutions includes the iMIS Engagement Management System, TopClass LMS, OpenWater application and review software, and the Clowder mobile app.We're looking for a Software Implementation Consultant (PIS) with strong skills and experience to deliver product solutions and to enable clients to increase organizational performance. Working unsupervised for small client assignments – and within a project team supervised by a project manager and solution lead for larger client projects – the PIS will deliver implementation, support, and training services in accordance with established methodologies and best practices.What you'll be doing:Configuring and implementing iMIS and related products and services, including converting data, working with RiSE, and extending the product with iMIS and other supported toolsServing as part of the technical solutions team or the global solutions Client Success team, depending on skill sets focusing on technical, product or organizational solutionsEnabling continuous performance improvement by understanding organizational needs, offering appropriate process change advice, and leading organizational changeDelivering client training as either part of implementation, public online classroom, at your desk or client specific as assignedMeeting team (and individual) billable production targets, currently set at 1525 billable hours/yearFocusing on excellent service quality, with on-time and on-budget deliveryPerforming other job-related duties as may be assigned from time to timeWhat we want you to have:Bachelor's Degree in relevant field or related experience1+ years of experience in customer service, client onboarding, implementation support, or a related roleExcellent verbal and written communication skillsStrong time management and organizational skillsiMIS and HTML/CSS experience preferred but not requiredSelf-motivated with the ability to work independently and as part of a project teamDemonstrated ability to provide excellent work product and customer serviceCertified iMIS Administrator and/or Certified iMIS Professional certification required at start of employment or achieved within 90 days of employmentSome travel may be required from time to time, as directed by the Client Success Manager or Project ManagerAt ASI, we've forged an employee-first culture, fostering a dynamic and cohesive environment where collaboration thrives, and continuous improvement is our focus. Over the past 30 years, we've established a solid foundation for long-term success by empowering our team to challenge the status quo and driving positive change by encouraging new ideas, fresh perspectives, and positive attitudes.Compensation for this position is determined based on a variety of factors, including, but not limited to, an individual's skills, experience, training, certifications, education, geographic location, business needs, and internal equity. For candidates located in Alexandria, VA or Austin, TX, the current estimated compensation range for this role is $75,000–$95,000. Compensation may vary for candidates in other locations within the United States.In addition to a competitive base salary and bonuses for eligible positions, we offer a competitive and comprehensive benefits package, which includes:Generous Paid Time OffMedical, Dental, and Vision InsuranceLife and AD&D InsuranceFlexible Spending AccountHealthcare Savings AccountWellness Benefits401k Retirement Plan with Discretionary MatchOpportunities for Professional Growth and DevelopmentVolunteer Time OffStudy LeaveEmployee Assistance ProgramHybrid Remote WorkJoin our team and positively impact thousands of ASI customers around the world!