Claims Status Representative

Benefits:401(k)Dental insuranceHealth insurancePaid time offVision insuranceWellness resourcesMonday–Friday, 8:00 AM – 5:00 PM | Hybrid/Remote Position | This position begins with required in-office training. Upon successful completion, the role transitions to a hybrid/remote schedule. Equipment is provided after training.Start Your Career with PurposeAt Parmele Disability Advocates, we help individuals secure the Social Security benefits they deserve. As a Claim Status Representative, you'll play a key role in keeping cases moving forward and making a real impact on people's lives every day.No prior experience? No problem. We provide paid training and a clear path for success.What You'll DoIn this role, you'll act as a critical link between our team and the Social Security Administration (SSA), ensuring cases are accurate, up to date, and progressing efficiently.Key responsibilities:Serve as a liaison between our firm and the SSATrack and verify claim statusesIdentify and resolve discrepancies in case recordsMonitor deadlines and prepare correspondenceMaintain accurate and organized case documentationSupport administrative and case management tasks as neededWhat We're Looking ForWe're seeking motivated individuals who are organized, detail-oriented, and ready to learn.Qualifications:Strong attention to detail and organizational skillsAbility to manage multiple tasks and meet deadlinesEffective communication and problem-solving abilitiesComfortable working both independently and as part of a teamProfessional demeanor in a fast-paced environmentNo prior experience required—training is provided.Why Join Parmele Disability Advocates?Make a meaningful impact helping clients access critical benefitsPaid training and ongoing developmentClear opportunities for career advancementSupportive, team-oriented work environmentEstablished and growing organizationAbout UsParmele Disability Advocates brings over 150 years of combined disability experience and has helped more than 61,000 individuals secure benefits. What started as a two-person operation has grown into a team of 150 professionals serving clients across multiple states.Apply TodayIf you're looking for a stable, full-time role where your work truly matters, we encourage you to apply and start yourFlexible work from home options available.