Grooming Manager

Sparkle Grooming Co. is seeking an experienced and service-driven Grooming Manager to lead one of our high-performing salon teams. This is a hands-on leadership role ideal for a confident groomer who takes pride in their craft and thrives in a team-driven environment. You’ll oversee daily salon operations, support a positive culture, and ensure services are delivered safely, consistently, and to the highest standard. As an AKC S.A.F.E. Salon Certified provider, Sparkle is committed to safety, quality, and professionalism. Our membership-based model ensures a steady flow of recurring clients, allowing you and your team to focus on building lasting relationships with pets and their people. If you’re passionate about grooming, strong in leadership, and ready to grow with a brand redefining routine pet care, we’d love to meet you. Duties + Responsibilities Onboard all new Groomers, ensuring their completion of all training requirements, evaluating the quality of grooms, and providing ongoing learning opportunities Perform dog grooming services to breed standards and to client’s personal preferences and hold your groomers to those same standards Ensure the safety and well-being of every pet and associate in the salon, taking immediate action whenever necessary Assist in setting and achieving monthly sales and membership goals Coach and develop team to recommended services and products based on the needs of the business Hold team accountable for achieving sales + membership goals each month Maintain overall pet hygiene by clipping nails, brushing teeth, and cleaning ears Maintain a clean workstation by sanitizing and sweeping before the arrival of every pet and at the end of every workday Advise owners on at-home care tips and best practices for their pets Communicate with pet parents regarding their pets and resolve any customer service issues Qualifications / Preferred Experience Experience running full-service grooming salons including sales and inventory Four to six years of professional grooming experience required Strong teacher of grooming skills to others Strong knowledge of individual breed standards and breed cuts Use of proper scissoring techniques Experience in customer service and conflict resolution Compensation + Benefits Attractive base salary + bonus structure Health insurance PTO/paid holidays Opportunities for professional development + career growth About Sparkle We’re not your average dog groomer. Founded in 2022, Sparkle is where routine pet care meets small-box retail and social service. Our membership-based, wellness-focused hygiene and salon-style dog grooming, make access to routine care easy and affordable for all – while also giving back to support the needs of our community. Loyal to a greater purpose, we are on a mission to improve quality of life for those we care for, while also doing our part to create healthy happy homes in the communities we serve.