Head of Customer Success — Remote, Growth & Retention
A leading quality management platform is seeking a Manager, Customer Success to lead a team dedicated to enhancing customer retention and expansion. Responsibilities include coaching Customer Success Managers, implementing engagement strategies, and analyzing data to improve performance. Candidates should have over 6 years of experience in SaaS Customer Success and effective collaboration skills. Competitive salary and benefits are offered, along with a commitment to diversity and inclusion in hiring.#J-18808-Ljbffr