Junior Sales Representative

About Empire Medical TrainingEmpire Medical Training is the nation's leading provider of aesthetic, anti-aging, pain management, and functional medicine education for healthcare professionals. With nearly 30 years of experience, we deliver top-tier live and virtual training to thousands of practitioners annually across the U.S. and abroad. Our innovative learning platform, EmpireOnDemand.com, is transforming online medical education and expanding rapidly.Empire is a fast-growing, high-impact organization with a powerful brand presence, a strong leadership team, and an entrepreneurial culture. We are expanding globally, with strategic partnerships in Latin America, and continue to lead our industry through innovation and excellence.We are seeking a Sales Support Specialist who thrives in a structured, fast-paced environment and enjoys supporting a high-performing sales team. This role is administrative in nature but directly connected to revenue operations and client experience.The Sales Support Specialist will provide operational and administrative support to the Inside Sales team, ensuring accurate documentation, timely follow-up, organized CRM management, and seamless client communication.This is not a commission-based closing role. It is a structured support position designed for someone detail-oriented, professional, and process-driven who takes pride in organization and execution.Key ResponsibilitiesManage incoming inquiries and route appropriately to sales representativesSupport sales team with CRM updates, documentation, and account organizationProcess enrollments, client records, and internal paperwork accuratelyFollow up with clients regarding documentation, confirmations, and logisticsMaintain clean and updated CRM recordsPrepare internal reports and assist with tracking metricsCommunicate professionally with healthcare professionals via phone and emailAssist with scheduling, account notes, and sales coordination tasksEnsure all customer interactions align with company standardsIdentify process gaps and recommend administrative improvementsRequired Qualifications2+ years of experience in administrative support, client services, or sales supportStrong organizational and documentation skillsExperience using CRM systems (Salesforce, HubSpot, or similar preferred)Excellent phone etiquette and professional communication skillsAbility to multitask and prioritize in a fast-paced officeHigh attention to detail and follow-throughProficient in Microsoft Word and ExcelHigh school diploma required (Associate’s or Bachelor’s preferred)Experience supporting a sales teamExposure to healthcare, medical education, or training environmentsBilingual (English/Spanish) a plusFamiliarity with revenue tracking or reportingEmployment DetailsFull-time, in-office positionStandard business hoursFull Benefits available for eligible employees (waiting period may apply)Base Pay: starting at $21/hr + Performance IncentivesGrowth OpportunityThis role offers exposure to high-level sales operations and provides a pathway for advancement into Inside Sales or Account Management roles for high performers.Apply NowReady to take the next step in your career? Join Empire Medical Training and help shape the future of medical education.We invite you to visit our website to learn more about our services and impact in the industry.We also encourage you to watch our company culture video to get a feel for our values, work environment, and team spirit.