AI Software Engineer

About UnitQAt unitQ, we leverage AI and advanced analytics to enable businesses to proactively monitor and improve product quality based on real-time user feedback from both public and private channels.Backed by leading investors such as Zendesk, Accel,and Google and following our recent Series B-1, unitQ serves world-class clients, including Pinterest, PayPal, and Dropbox. Our mission is to help companies of all sizes deliver exceptional product experiences, optimize operational efficiency, and drive sustainable growth through continuous product quality improvement.About The OpportunityWe’re looking for an AI Software Engineer to lead features that use AI and conventional methods to intelligently analyze user feedback. You will work closely with fellow engineers and stakeholders to design, build, and monitor robust systems for data ingestion, cleaning, and processing. If you’re passionate about writing clean, testable Python code and enjoy working in a collaborative, fast-paced environment, we’d love to hear from you.Role Responsibilities:Develop and maintain AI-driven features and servicesDesign and implement scalable data structures and pipelinesBuild and own end-to-end Retrieval-Augmented Generation (RAG) pipelinesCollaborate closely with cross-functional teams to enhance platform capabilitiesAbout you:Strong familiarity with Large Language Models (LLMs) and their practical applications5+ years of software engineering experience; Python proficiency strongly preferredDemonstrated enthusiasm for applying AI solutions to complex, real-world problemsPractical experience with data modeling and proficiency in SQLHands-on experience building and managing large-scale data pipelines (10M+ records/day)Proven track record of releasing and maintaining production code at scaleBachelor’s or Master’s degree in a technical discipline, or equivalent experienceSelf-driven with the ability to independently manage tasks and projectsNice to have:Experience with AI frameworks (e.g., LangGraph, LangChain, or similar)Experience deploying containerized services using Docker and cloud platforms (AWS or GCP)Interest in analyzing user engagement data and driving insightsExperience developing dashboards and data visualizationsBenefits:Flexible/unlimited vacationComprehensive medical, dental, and vision401(k) planLife insurance and FSA plansStock optionsEquinox gym membership or wellness stipendAt unitQ, we believe that a diverse and inclusive team is key to building a great product. We celebrate the different cultures, perspectives, and experiences reflected across our team and will continue to build a diverse team as we grow.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.