Freight Forwarder, Ocean Export
DSV - West Main Street - Responsibilities: Promote positive relationships by ensuring excellent, timely, and proactive customer service at all times and in conjunction with other departments and third parties while monitoring the quality of service produced by the team; Receive, review, and process high-volume and/or complex import and export transactions for clients, including booking, billing, classifications, processing data through the Companys system, and obtaining consular releases as well as other government agency releases as appropriate; Process bills of lading and provide clear instructions to the team for handling each shipment; Create quotations for individual shipments, including estimating prices for the shipper, selecting transportation companies to use, and setting profit margins for individual shipments; Adhere to all domestic and international shipping regulations, communicating changes in domestic and foreign regulation procedures to clients, co-workers, and third parties in a clear, concise, and timely manner