Business Analyst

Optomi, in partnership with a leading technology company, is looking for a Business Analyst to join our team. We are seeking a dynamic and results-driven individual with a strong background in customer experience, operations management, and strategy development. You will play a crucial role in shaping the overall strategy and driving operational excellence to deliver a top-notch experience for our customers. If you are passionate about revolutionizing the way people think about food delivery and have a proven track record of building and executing successful strategies, we want you to join our team.What the right candidate will enjoy:Driving measurable results in a fast-paced tech environment.Collaborating with cross-functional teams to optimize customer experience.Building automated solutions for manual processes.Experience of the right candidate:Previous experience in tech companies.Expertise in SQL queries, ETL, A/B Testing.A degree in Math, Statistics, Economics, Computer Science, or similar domain.Responsibilities of the right candidate:Analyze customer data and feedback to identify areas for improvement.Monitor and optimize key performance indicators (KPIs).Automate and streamline reporting workflows using Python.Own and enhance complex Google Sheets–based models.Communicate insights and recommendations clearly to both technical and non-technical audiences.