Pharmacy Tech - Customer Service - Remote US

Employer Industry: IT and Business ServicesWhy Consider This Job Opportunity Salary up to $21.24/hour Temporary position with a duration of 6-12 months Opportunity for career advancement and growth within the organization Work remotely from anywhere in the U.S. Supportive and inclusive work environment Chance to make a positive impact by assisting members and providersWhat To Expect (Job Responsibilities) Handle incoming calls from members and providers, providing professional phone assistance through the prior authorization process Maintain complete, timely, and accurate documentation of all approvals and denials Transfer all clinical questions and judgment calls to the pharmacist Support high-volume call center operations, ensuring a high level of customer service Collaborate effectively with team members to enhance service deliveryWhat Is Required (Qualifications) Minimum of 1 year of experience in a customer service position with high-volume call center experience, preferably in healthcare or social services Verifiable High School diploma or GED is required Pharmacy Technician certification is preferred but not required at a State or National level Strong communication skills to assist callers effectively Ability to document and maintain records accuratelyHow To Stand Out (Preferred Qualifications) Experience in a healthcare-related customer service role Familiarity with prior authorization processes Certification as a Pharmacy Technician at a State or National level Proficiency in using customer service software and tools Strong problem-solving skills to address caller inquiries#ITServices #CustomerService #RemoteWork #CareerOpportunity #HealthcareSupportAt Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.