Sales Resource Manager, CRM Lead-Austin
Texas Monthly has an exciting opportunity for a highly motivated and experienced Sales Resource Manager and Customer Relationship Management (CRM) Lead to support the sales organization in revenue growth and client development. The ideal candidate will have experience in sales support and account management with a background in CRM and other operating systems that support the media landscape.They will act as the primary lead for the CRM and ensure that the database stays clean, up to date, and that all users are following best practices. They will take pride and ownership in managing this database on behalf of Texas Monthly advertising. This role will report directly to the Chief Sales Officer.Job responsibilities include, but are not limited to: Support local and national sellers in client and account managementManage and communicate across the organization on the status of media projectsManage revenue reporting up to the executive management teamRevenue stream management around new products and special projectsCoordinate across multiple departments to drive a successful client experienceSupport on sales projects, reporting, events, and daily tasks that help to advance growth across the sales organizationSuccessful candidates will possess the following skills/abilities:Collect creative and media assets from clients that align with client campaignsCoordinate and support the sales team with client meetings, seminars, trade show/conference participation, registrations, sponsorships, and membership duesCreate Forecast/Pipeline Excel spreadsheetsAttend CRM training and general in-house support for sellers that include CRM, Maintenance & SupportData entry into CRMRevenue stream management for the product portfolio, including special projects are allocated to correct revenue streams.Coordinate office operations and support, with technology and the Enterprise Tech TeamCoordinate client incentives and oversee the distribution of materials to clientsCreate and manage contract development within CRMStrong organizational and time-management skillsHigh sense of urgencySuccessful candidate will possess the following skills/abilities:Extremely detail-orientedHighly analytical and technologically savvyGeneral understanding of billing and accounting processesStrong organizational and time management skillsCollaborative personalityExcellent verbal and written communication skillsProficiency in CRM software, such as MediaOS, Salesforce or HubspotSoft skills such as patience, adaptability, and empathy Required Qualifications:Bachelor’s Degree and a minimum of 2 (two) years of experienceGeneral understanding of other Microsoft Office applications, including ExcelNice to have experience in AirTable, WordPress, or Google AnalyticsApplication Process:If you are a qualified candidate and interested in this position, we encourage you to apply. Please fill out this form or email a cover letter and resume to resumes@texasmonthly.com with the job title in the subject line.NO PHONE CALLS OR WALK-INS ACCEPTED. TEXAS MONTHLY IS AN EQUAL OPPORTUNITY EMPLOYER.