Digital Analytics Implementation Support Contractor
Job Description:
ComResource is looking for a Digital Analytics Implementation Support Contractor.
Responsibilities:
- Provide hands-on support for FullStory implementation, digital analytics QA, and ongoing platform maintenance
- Execute established processes and maintain consistency across implementations
- Follow established checklists to validate tracking, events, properties, website interactions, and analytics configurations
- Identify and document discrepancies
- Apply existing naming conventions, tracking specifications, and configuration guidelines consistently across FullStory, GA4, Google Tag Manager, and related implementations
- Assist with FullStory dashboards, events, settings, data validation, and configuration updates across QA and production environments
- Assist with masking validation, document potential privacy concerns, and escalate findings for appropriate review and approval
- Help validate data layer changes, website tracking, GA4 custom definitions, and funnel tracking against established requirements
- Maintain organized records of completed tasks, QA results, configuration changes, open issues, and next steps
- Track assigned work through completion, proactively follow up on dependencies, and communicate status
- Raise blockers without requiring repeated reminders
Essentials:
Detail-oriented and thorough; notices inconsistencies, follows instructions carefully, and verifies work
Highly organized; keeps tasks, documentation, and follow-ups organized and current
Proactive and accountable; takes ownership of assigned work, follows through on commitments, and communicates progress without needing frequent reminders
Resourceful problem-solver; uses existing documentation and available resources to investigate issues before escalating
Understands the importance of established standards and applies them reliably across repeated tasks
Comfortable working independently with clear direction while recognizing when clarification, approval, or escalation is needed
Creative and curious; looks for practical ways to solve problems, identify discrepancies, and improve existing processes
Strong communicator; provides concise status updates, documents findings clearly, and flags risks or delays early
Desired:
Experience with FullStory or another digital analytics, session replay, tag management, or website analytics platform
Experience with QA, website testing, data validation, or technical implementation support
Familiarity with GA4, Google Tag Manager, data layers, event tracking, or website behavior
Basic awareness of data privacy and sensitive information handling
Req ID: RB7087171027