Custom Jewelry Production Assistant

Company Overview: TraxNYC is one of the world’s most recognized custom jewelry companies, known for creating high-end diamond jewelry, custom pieces, and luxury designs for a global audience. Our company moves fast, operates at a high level, and maintains extremely high standards across every department.The Role: We are looking for a Custom Jewelry Production Assistant to support the custom production team through organization, coordination, and execution of daily operations. This is a hands-on role inside a serious production environment — ideal for someone who understands the pace, pressure, and attention to detail required in the jewelry industry.Role Responsibilities:Track and manage custom jewelry pieces throughout the full production process from start to finishHandle production paperwork, job tracking, and organization of daily workflowsCoordinate with sales staff and internal production teams to ensure timelines are met accuratelyApprove and organize custom design submissions and production detailsAssist with developing new jewelry collections and product concepts for the websiteMaintain accurate records using Monday.com, Shopify, and Google SheetsRun errands throughout the Diamond District including pickups, drop-offs, sourcing support, and production coordinationMonitor the status of repairs, custom orders, and inventory movementSupport daily operational flow across multiple departments in a fast-paced environmentHelp maintain high standards for quality control, organization, and workflow efficiencyQualifications:Jewelry industry experience is requiredHighly organized with strong attention to detailAble to multitask and operate efficiently in a fast-moving environmentProfessional, reliable, and punctualStrong communication and teamwork skillsCreative mindset is a plusExperience with Monday.com, Shopify, Google Sheets, or similar systems is a plusFamiliarity with custom jewelry production workflows is strongly preferredThis Role Is Not For You If:You do not have jewelry industry experienceYou struggle with organization or time managementYou are looking for a slow-paced or low-responsibility positionYou are uncomfortable handling multiple tasks and deadlines dailyCompensation & Schedule:$19–$25 per hour depending on experienceMonday–Friday11:00 AM – 7:00 PMEmployee discounts and growth opportunities availableWork Location: In Person — New York, NY