Administrative Assistant

We are Worthy & CIRCA Jewels. Our combined businesses are here to remake the world of pre-owned luxury jewelry. We use our expertise, technology, and connections to get jewelry sellers the absolute most for their jewelry. We are passionate about quality, sustainability, and the valuation of finely crafted jewels. Today, we are the most trusted buyers of diamonds, fine jewelry, and luxury watches on the planet.We are a global group of people who are not only passionate about our work but also about each other and our customers. Our flat hierarchy and organizational structure create an open environment where all feel comfortable to voice ideas, and we love the smart, creative minds of people who take pride in what they do.The Administrative Assistant will assist the jewelry buyers with clerical and reception duties.What You'll DoManage client appointments and submission pipeline using software platformsReceive and initiate client calls, answering any questions clients may have or helping clients with anything related to their appointments at all of our US officesFollow up with clients via phone, text, and e-mailGreet clients with a friendly and positive attitude, check in, escort client to buyer room, offer refreshmentsUpdate data from appointments and submissions, including personal and purchase informationCollaborate daily with the full Client Services Team to ensure clients and prospective clients have the best experience throughout their entire journey (pre and post appt)Manage incoming inventory and product shippingCreate and distribute daily reportsAssist in maintaining the office environmentWho You Are A strong and kind communicator with professional direct verbal & written skillsAbility to work cross-functionally with different teams and company stakeholdersHighly organized with the ability adapt to changing business needs and the ability to manage multiple moving partsSelf-motivated and results-oriented, strategic thinker with an ability to learn, contribute, and willing to take full ownership over Seller SupportWhat You HaveOne year of admin experience required, luxury goods industry or consumer goods industry preferredBachelor's or Associate degree - preferredPrevious diamond and jewelry experience - preferredExcellent interpersonal skills with the ability to cultivate good working relationships both internally and externallyHighly organized, detail-oriented, and customer-focusedProficient in Microsoft Office applications, especially ExcelSpanish speaking a plus/preferred Ability to work in Beverly Hills, CA, Monday through Friday from 9 AM-6 PMWhat We'll Give YouA supportive, inclusive culture in an organization that values your contributionsOpportunities for personal and professional growth through work experience and mentorshipAn attractive and equitable compensation package, including salary and stock optionsA generous benefits program featuring generous PTO, comprehensive medical, dental, vision, and other health benefits, 401K plan, commuter program, learning & development resources, health & wellness perks, and so much more!