Part-Time Center Associate

Customer Service Representative / Store ClerkPosition Summary: We are seeking a reliable, customer-focused Customer Service Representative / Store Clerk to join our team in Medina, Ohio. This role is responsible for providing exceptional customer service, processing shipments, handling retail transactions, and supporting daily store operations in a fast-paced environment.Key Responsibilities:Provide friendly and professional customer service at all timesProcess shipping transactions accurately using POS systemsAssist customers with packaging, labeling, and selecting shipping optionsOperate office equipment, including copiers, printers, and fax machinesHandle cash, credit, and digital payments with accuracyPromote and upsell store products and servicesMaintain a clean, organized, and well-stocked retail environmentPerform opening and closing duties, including register balancingAssist with mailbox services, package tracking, and general inquiriesQualifications:High school diploma or equivalentStrong communication and interpersonal skillsBasic math and computer proficiencyAbility to multitask in a fast-paced retail environmentPrior retail, cashier, or customer service experience preferredAbility to lift packages (up to 50 lbs occasionally)Work Environment:This position operates in a retail setting requiring standing for extended periods and interacting with customers throughout the day.EEOC Statement: The UPS Stores of Medina is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, genetic information, veteran status, disability, or any other basis prohibited by law. We are committed to providing a workplace free of any discrimination or harassment.