Director Sales Operations

Job DescriptionPosition OverviewAs the Director of Sales Operations, your primary responsibility will be to enhance the efficiency and effectiveness of the AEM sales organization. This will involve developing and implementing sales processes, managing sales data and analytics, and supporting the sales team with training, tools, and insights to help achieve revenue targets. We are seeking a strategic thinker with strong analytical skills and a passion for implementing initiatives to optimize our sales team's performance.Key ResponsibilitiesSales Process Optimization: Develop and refine sales processes to improve efficiency and effectiveness. Implement best practices and standardized procedures across the sales organization. Sales Data Management: Oversee the management and integrity of sales data within CRM systems. Ensure accurate and timely reporting of sales metrics and performance. Analytics and Reporting: Generate actionable insights from sales data to support decision-making. Create and maintain dashboards and reports for sales leadership. Sales Tools and Technology: Provide training and support to the sales team on the use of sales tools. Forecasting and Planning: Coordinate the sales forecasting process, ensuring accuracy and alignment with business goals. Develop sales plans and quotas in collaboration with sales leadership. Performance Management: Monitor sales performance and identify areas for improvement. Support the development and implementation of incentive programs to drive sales results. Cross-functional collaboration: Work closely with marketing, product development, and finance teams to align sales strategies with company goals. Participate in cross-functional projects and initiatives. Key CompetenciesOrganization & Planning: Plans, organizes, and schedules tasks productively while focusing on key priorities. High Standards: Expect both personal performance and team performance to be nothing less than the best. Assertiveness: Moves quickly and takes a forceful stand without being abrasive. Efficiency: Able to produce significant output with minimal wasted effort. Honesty & Integrity: Doesn’t cut corners ethically; earns trust and maintains confidence. Proactivity: Acts without being told what to do. Intelligence: Absorbs information and becomes proficient quickly. Creativity & Innovation: Generates new and innovative approaches that make sense for the company. Persuasion: Able to convince others to pursue a particular course of action. Persistence: Demonstrates tenacity and willingness to go the distance to get things done. Follow-through: Lives up to agreements; is results driven. Analytical Skills: Able to structure and process data and draw insightful conclusions. Calm Under Pressure: Maintains stable performance when under heavy pressure or stress. Flexibility & Adaptability: Adjusts quickly; copes effectively with complexity and change. Education And Experience RequirementsBachelor’s degree in Business, Marketing, Engineering, or a related fieldA minimum of 5 years of experience in sales operations, sales management, or a related field, with a proven track record of success. Extensive experience with CRM systems (e.g., Salesforce) and sales analytics tools. Strong background in sales process improvement and performance management. Experience working with cross-functional teams and leading sales operations initiatives. Demonstrated ability to manage and analyze large datasets to drive strategic insights. Proven experience in developing and implementing sales tools and technologies. Exceptional organizational, analytical, and problem-solving skills. Excellent written and verbal communication skills, with the ability to present data and insights to senior management and functional leadership. TravelThe position may require occasional travel for meetings, training sessions, and industry events.Benefits:We offer medical, dental, vision, basic life insurance, and 401K retirement plan.We offer a competitive salary that is commensurate with experience and qualifications, in accordance with the State of California pay transparency laws. Actual pay will be determined based on experience, qualifications, and other relevant factors.This position requires the use of information which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.AEM is an equal opportunity employer committed to diversity and inclusion in the workplace. We do not discriminate on the basis of race, color, religion, gender, national origin, age, disability, or any other protected category. We encourage all qualified individuals to apply, including minorities, women, veterans, and individuals with disabilities.Company DescriptionAEM, Inc., is a leading manufacturer of high-reliability electronic components specializing in circuit protection, power conditioning, and radio frequency (RF) components. With a solid global presence, AEM serves mission-critical industries such as aerospace and defense, as well as the industrial and automotive sectors. Our commitment to innovation and quality has positioned us as a preferred supplier for highly engineered solutions in harsh environments.AEM, Inc., is a leading manufacturer of high-reliability electronic components specializing in circuit protection, power conditioning, and radio frequency (RF) components. With a solid global presence, AEM serves mission-critical industries such as aerospace and defense, as well as the industrial and automotive sectors. Our commitment to innovation and quality has positioned us as a preferred supplier for highly engineered solutions in harsh environments.