Account Coordinator

The Account Coordinator provides essential administrative and operational support to Account Managers and internal teams to ensure smooth execution of account-related work. This role is focused on internal coordination, documentation, tracking, and process support rather than direct client communication. The Account Coordinator helps maintain organization, accuracy, and visibility across active projects, contract renewals, and account activities, enabling Account Managers to effectively manage client relationships and priorities. The role requires strong attention to detail, organization, and the ability to manage multiple tasks and deadlines in a fast-paced environment.RESPONSIBILITIESProvide day-to-day operational and administrative support to Account Managers to ensure smooth account executionSupport client communications by drafting emails, updates, and follow-ups, and participating in client calls to capture notes and action itemsTrack client requests, project timelines, deliverables, and internal deadlines to ensure timely and high-quality deliverablesMaintain and update internal project management systems, ensuring accurate visibility into project status, priorities, and next stepsCoordinate cross-functionally to support project handoffs and follow up with internal teams on outstanding itemsPrepare and maintain internal and client-facing materials, including reports, summaries, and account documentationOrganize and maintain records of client activity, communications, and requestsAssist with contract renewals and amendments by tracking timelines, gathering inputs (e.g., pricing, terms), and preparing documentationReview documents and deliverables for completeness, accuracy, and alignment with internal standards prior to submissionFollow established workflows and procedures while identifying opportunities to improve processes and enhance efficiencyQUALIFICATIONSKnowledge/Skills/AbilitiesBachelor’s degree in business administration, communications, or a related field preferred1–3 years of experience in an administrative, coordination, operations, or support roleStrong organizational skills with the ability to manage multiple tasks, priorities, and deadlinesHigh attention to detail and accuracy in data entry, documentation, and reportingProficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) and familiarity with project management or CRM toolsAbility to follow established processes and maintain consistent documentation standardsStrong internal communication skills and ability to collaborate across departmentsSelf-motivated, dependable, and comfortable working in a fast-paced environmentAbility to handle confidential information with professionalism and discretion