Program Analyst Senior Scrum Master
Role Description
Aptive is seeking a Program Analyst Senior / Scrum Master to support the Veterans Health Administration (VHA) Integrated Veteran Care (IVC) Veteran Family Member Programs (VFMP) Modernization Portfolio by providing advanced program analysis, Agile project coordination, process improvement, and Scrum facilitation services supporting modernization, automation, Electronic Data Interchange (EDI), and operational transformation initiatives.
This role will support strategic modernization initiatives impacting claims processing, eligibility, appeals, intake automation, care coordination, business analytics, and operational efficiencies. The individual will serve as both a senior program analyst and Agile Scrum Master, coordinating cross-functional teams, managing project activities, facilitating Agile ceremonies, tracking risks and dependencies, and supporting delivery of modernization solutions within scope, schedule, and budget.
The Program Analyst Senior / Scrum Master will collaborate closely with Government leadership, business stakeholders, technical teams, developers, analysts, and contractors to ensure successful delivery of VFMP modernization objectives.
Qualifications
Minimum of 5 years of experience supporting program analysis, project coordination, or Agile project delivery.
Bachelor's Degree in Business Administration, Healthcare administration, Information systems, public administration, Project Management, or related field.
Experience facilitating Agile/Scrum methodologies within cross-functional teams.
Experience supporting large-scale modernization, transformation, or systems implementation projects.
Experience developing business requirements and operational process documentation.
Experience supporting stakeholder coordination and executive reporting.
Requirements
Experience supporting Federal healthcare programs.
Previous experience supporting the Department of Veterans Affairs (VA) or Veterans Health Administration (VHA).
Experience supporting claims processing, eligibility, healthcare operations, or EDI initiatives.
Scrum Master certification (CSM, PSM, SAFe, or equivalent) preferred.
Experience supporting organizational change management initiatives preferred.
Company Description
Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations, and enhanced service delivery. Based in Alexandria, Virginia, we support more than a dozen agencies including Veterans Affairs, Transportation, Defense, Homeland Security, and the National Science Foundation.
We specialize in applying technology, creativity, and human-centered services to optimize mission delivery and improve experiences for millions of people who count on government services every day.
Founded: 2012
Employees: 300+ nationwide
EEO Statement
Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class. Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply.