Job Title: University Residences Director's Office - Student Office Staff (SOS) - Student Clerical

University Residences Director's Office - Student Office Staff (SOS) - Student ClericalBy continuing to use and navigate this website, you are agreeing to the use of cookies.Skip to main contentHomeWorking at PurdueHow to ApplyLife in Lafayette-West LafayetteLife in Indianapolis Explore CareersAthletics, Recreation & WellnessBusiness and FinanceBusiness Development/SalesChild CareCommunication/Marketing/Public RelationsCustodial and Skilled TradesDining & CulinaryEngineeringEnvironment and SustainabilityExecutiveExtensionFacilities Management and Physical PlantFarming, Fishing and ForestryGrounds and Landscape ServicesHealth and Medical ServicesHuman Resources and LegalInformation TechnologyLecturerLibraryOffice AdministrationPlanning, Design, and ConstructionPostdoctoral ResearcherProject ManagementPublic Safety, Security and Emergency ServicesResearch and LaboratorySecretarial/ClericalStudent Affairs, Student Services, & Res LifeVeterinary MedicineHomeWorking at PurdueHow to ApplyLife in Lafayette-West LafayetteLife in Indianapolis Explore CareersAthletics, Recreation & WellnessBusiness and FinanceBusiness Development/SalesChild CareCommunication/Marketing/Public RelationsCustodial and Skilled TradesDining & CulinaryEngineeringEnvironment and SustainabilityExecutiveExtensionFacilities Management and Physical PlantFarming, Fishing and ForestryGrounds and Landscape ServicesHealth and Medical ServicesHuman Resources and LegalInformation TechnologyLecturerLibraryOffice AdministrationPlanning, Design, and ConstructionPostdoctoral ResearcherProject ManagementPublic Safety, Security and Emergency ServicesResearch and LaboratorySecretarial/ClericalStudent Affairs, Student Services, & Res LifeVeterinary MedicineLanguageEnglish (United States)View ProfileEmployee LoginJob DescriptionApply nowReq Id: 40908Job Title: University Residences Director's Office - Student Office Staff (SOS) - Student ClericalCity: West LafayetteJob Description:Job SummaryJob Title: University Residences Director’s Office, Student Office Staff (SOS) – Student ClericalDivision: Student LifeDepartment: University ResidencesCompensation Hours/Week$10.00/hour Weekly average, approximately 8-12hours per weekRequired hours may include days, evenings, weekends, overnight hours and holidaysEmployment Summary The Division of Student Life is committed to making every experience at Purdue University a learning opportunity for students. Employment within our division provides you the opportunity to work with other great students and leaders. As part of your employment, we incorporate the Leadership and Professional Development Competencies and the Steps to Leaps Learning Pillars into your learning and performance management experience to ensure you are building the skills employers want.Job DescriptionThe primary role of the Student Office Staff position supports the operating functions of the Smalley Center main office and provides face-to-face customer service with students, parents and campus consitituents. The goal of this position is to give students valuable real-world experience in an office environment while learning the housing process for residence halls. This position should work 8-12 hours per week during the current semester. Those hours may be worked in any combination, at the discretion of the direct supervisor. The SOS position must be reliable, organized, responsible, and flexible. They must also be ambitious, detail-oriented, creative, and driven.QualificationsQualifications & Position ResponsibilitiesHigh school diploma or equivalentMust be actively enrolled at Purdue University or Purdue GlobalStrong interpersonal and communication skills, both verbal and writtenFlexible and dependable with a strong attention to detailProblem solving, logic and reasoning skillsCustomer service orientedAbility to multi-task and work within deadlinesAbility to work independently and with a teamBe timely and organizedPosition ResponsibilitiesMaintain safety and risk management standards of the departmentExercise accountability for proper handling and security of all issued keys, safe access, etc.Exhibit friendliness, diplomacy, and tact in responding to customersHandle emergency situations and prioritize responsibilities while continuing to provide the highest level of customer serviceMaintain confidentiality and exhibit professional conduct when handling sensitive informationServe and participate on committees within the division to provide feedback from a student lensPresent ideas to division senior leadership as identifiedResponsible for all scheduled shifts (based on class/exam schedules for the semester)Must attend all scheduled staff meetings to gain and/or share pertinent informationOther duties as assignedCore CompetenciesTransferable Skill Development:Students employed in this role will develop and demonstrate a number of transferable skills essential for future employment success and be reviewed on these skills in their performance evaluation.Communication (Verbal, Written, Non-Verbal, Listen & Observe, Summarize & Distill Information)Demonstrate professional verbal communication in all interactionsDemonstrate enthusiasm; engage and connect with customers to promote excellent customer experienceVerbally communicates to staff on situations that may arise due to problemsWritten communicationWays of Thinking (Systems Thinking & Planning, Reflective & Analytical Reasoning, Idea Generation, Decision Making, Problem Solving, Ethics)Utilize policies and knowledge to proactively make decisions and solve problems for area assignedDevelop new or novel ideas through critical thinking and creative processes that address issues and/or lead to changeUnderstand standards and expectations for personal and professional ethical behaviorDemonstrate knowledge of the position and operationCollaboration (Organization Behavior & Teamwork, Appropriate & Productive Relationships, Helping Others & Working Together, Cultural Intelligence & Inclusion, Service & Social Responsibility)Working together with co-workers and demonstrate flexibility in a fast-paced, team atmosphereEstablish productive relationships with customers and staffAcknowledge and support customers and staff with unique needs and differing backgroundsWork independently to complete responsibilitiesProactively and willingly acquires new skills, tasks, procedures and projectsProvide support to fellow team membersSelf-Awareness (Self-Understanding, Continuous Learning, Initiative & Follow-Through, Personal Responsibility, Resiliency)Demonstrate time management skills and attention to detailDemonstrate initiative; Understand and respond to the various needs of customers and staffMaintain positive attitude and enthusiasm in times of ambiguity and peak time of demandComplete work independently in an efficient time mannerDemonstrate dependability and responsibility within operationDemonstrate punctuality by always being on time to each shiftEmployee ClassStudentBenefits EligibilityNOFLSA StatusNon-ExemptApply nowPosting Start Date: 2/18/26Careers HomeView All Jobs Opens in a new tab. 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