System Analyst

We're hiring on behalf of a Haystack partner!The Role• Lead solution design and delivery, defining scope, options, requirements, and collaborating on estimates and timelines using Agile/Scrum and Lean techniques.• Configure and validate solutions, including application configuration, data conversion, and building/executing test plans with complex queries and operational reporting.• Own production support and stability, providing 24x7 support for critical systems, conducting root-cause analysis, and coordinating cross-team resolutions.• Maintain documentation and training for users and support partners to ensure smooth operations.What You'll Need• 7–10+ years of relevant experience in systems analysis, solution design, and IT operations.• Strong capability in requirements analysis, solution design, and configuration/integration points for relevant applications/platforms.• Working knowledge of SDLC, Agile/Scrum, and service-oriented architecture (SOA) concepts.• Experience driving process re-engineering and user-centric design practices is highly desirable.• Demonstrated success in leading complex initiatives and influencing alignment across diverse stakeholder groups.What's On Offer• Competitive annual salary.• Opportunity to lead solution design and delivery for strategic initiatives.• Engage in production support and stability for critical systems, driving continuous improvement.• A collaborative environment focused on developing extraordinary leaders and fostering a sense of connection.Apply via Haystack today!