Accounts Receivable

Accounts Receivable Specialist About Us Stepp's Towing & Heavy Transport, a family-owned business since 1960, proudly serves the greater Tampa Bay and Orlando areas. We specialize in light-, medium-, and heavy-duty towing, heavy transport, and auto salvage. Our team is committed to excellence, safety, and supporting our community. Position Overview The ideal Accounts Receivable candidate would be a team player who participates in all aspects of the accounting cycle, with a primary focus on Accounts Receivable (AR) Collections and Billing support. Essential Functions Analyze AR aging daily and lead collection efforts by contacting customers who are over their credit terms, using a firm yet customer service-oriented approach. Organize and document all collection efforts in our operations software, including maintaining a well-planned follow-up schedule. Coordinate and communicate with the AR team regarding customers over their credit terms. Adhere to internal protocols and contractual obligations specific to each payor. Communicate efficiently with customers via phone, email, and letters. Research past-due accounts and investigate discrepancies as needed. Accurately post payments and partial payments in our operations software. Maintain direct communication with the Management team. Provide back-up support for accounts requiring escalation to collection attorneys. Key Behaviors Passionate, motivated, and open to growth and challenges. Proactively build customer relationships and provide thoughtful solutions. Maintain a professional appearance and represent Stepp's with pride. Required Skills & Qualifications Experience in collections related to business-to-business invoices required. Strong attention to detail with experience handling high transaction and invoice volumes. Fast and accurate data processing and time management skills. Prior experience with a transportation company is a plus but not required. Excellent written and verbal communication skills, with a high level of organization. Proficient computer skills, including MS Office Suite. Ability to work effectively in a fast-paced environment. Pay $20.00-$22.00/hour (Pay is commensurate with prior experience) Schedule Monday to Friday (8:00 am to 5:00 pm) Benefits 6 Paid Holidays (New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas) Medical, Dental, and Vision coverage; Free Term Life Insurance Paid Time Off (accruals start on day 1; available after 90 days) 401(k) match up to 4% Regular pay increases and career development opportunities Accident, cancer/critical illness, short-term and long-term disability, and hospital indemnity insurance available Chasing the Dream, Not the Competition. Drug Free Workplace Background check required Stepp's Towing and Heavy Transport is an Equal Opportunity Employer. Military Veterans are Encouraged to Apply.