Operations Representative

About the Role: We are seeking a detail-oriented, proactive Operations Representative / Administrative Assistant to support our growing team. This is a key role in ensuring smooth daily operations, maintaining high standards in order processing, customer service, and internal coordination. Key Responsibilities: Answer incoming calls and process customer orders efficiently and accurately Scan and send product information to customers quickly and without error Track daily invoices and ensure timely processing as products are shipped Support the Director of Operations in overseeing and managing daily business functions Communicate professionally with clients to maintain strong relationships and high customer satisfaction Seek opportunities to improve operational efficiency and productivity Identify and solve problems proactively, contributing to overall process improvements What We're Looking For: Exceptional attention to detail, accuracy, and consistency Strong technical and computer skills Excellent verbal communication and interpersonal abilities Ability to manage time, prioritize tasks, and handle a varied workload independently Team-oriented mindset with the ability to also work autonomously Strong organizational and multitasking capabilities A proactive, solutions-driven approach to challenges Why Join Us? This is a fantastic opportunity to be part of a collaborative and fast-paced environment, where your contributions will have a direct impact on daily operations and customer satisfaction. We are a small, rapidly growing business in the medical industry, driven by a strong sense of teamwork and a passion for what we do. We thrive on our supportive and tight-knit team culture with opportunities for every employee to learn and grow. To Apply: Please submit your resume and a brief cover letter outlining your relevant experience and why you’re a great fit for this role to kevin@vmdinc.com. Job Type: Full-time Pay: From $20.00 per hour Expected hours: 40 per week Benefits: Flexible schedule On-the-job training Professional development assistance Work Location: In person