Regional Director of Facilities Management
North Central Surgical Center Hospital (NCSC) is a highly successful, Baylor Scott & White affiliated hospital located in Dallas, TX. We partner with the very best team members and medical staff in the area. We are an elective surgical focused hospital that performs over 12,000 procedures per year. FACTS ABOUT NORTH CENTRAL: Opened in 2005, 14 Operating Rooms and 30 Medical/Surgical Patient Rooms. We are conveniently located at Walnut Hill & I 75 in the prestigious North Park area. Specialties include Orthopedics, Spine, General Surgery, Pain Management, Urology, GI/Endoscopy, Plastic, and Podiatry Surgeries. Managed by United Surgical Partners International. Joint Commission Accredited.Under the direction of the Chief Executive Officer, the Regional Director of Facilities Management oversees all departmental functions associated with handlings of Facility Management for multiple sites to support the hospital's mission, vision, and facility goals. The Director establishes effective working relationships with patients, physicians, employees, volunteers, and vendors, supporting Senior Management in achieving facility goals. The Director will be an active team facilitator and strong communicator in emergency response and is authorized to access medication storage areas for maintenance, repairs, and supply delivery purposes.Facilities Maintenance and Safety: Oversee the repair and maintenance of facility equipment and systems, including preventive maintenance, inspections, calibration, and adjustmentsEnsure compliance with State, Joint Commission, and OSHA requirements by maintaining up-to-date recordsDirect and participate in the development of safety and disaster policies and ensure their effective implementationServe as the chair of the Safety Committee and as Safety Officer, reporting safety inspections and concerns for corrective actionDevelop and implement programs for hazardous material management and life safety code complianceOperations and Compliance: Develop, implement, and revise policies and procedures that support facility services and align with organizational goalsCoordinate services within the department and integrate them with other hospital departmentsSupport Senior Management and collaborate on facility program development and service improvementsAccept responsibility for managing resources in a fiscally responsible manner, staffing according to volume fluctuations, and adhering to productivity goalsParticipate in the selection of outside service providers and evaluate their performance against hospital standardsCustomer Service and Communication: Promote a positive customer service attitude to encourage quality patient care and maintain the facility's reputationAddress customer concerns in a timely manner, ensuring resolution within 72 hoursShare patient, employee, and physician satisfaction survey results quarterly, implementing action plans for improvement as needed Human Resources: Recruit and retain qualified staff, accurately complete personnel paperwork, and actively manage turnoverConduct timely performance evaluations and ensure payroll processes are completed in accordance with hospital policiesDemonstrate respect for cultural values, ethics, and religious beliefs that impact patient careResource Utilization and Fiscal Responsibility:Utilize hospital resources effectively, staff according to productivity goals, and create corrective action plans as necessaryPrepare operational and capital budgets in a timely mannerRecommend space and other resources to support departmental needs and ensure efficient operationsPerformance Improvement: Promote Performance Improvement activities, assess departmental performance, and use data to identify problem-prone processesEnsure the department maintains a safe environment through participation in safety drills and adherence to quality control programsContinuously assess and improve the department's performance to align with organizational mission, vision, and valuesRequired Skills:Education:High school diploma or equivalent requiredBachelor’s Degree, preferred Licensure/Certification:None requiredCertified Healthcare Facilities Manager (CHFM) certification preferredIn addition, PMP, CMCI, CFM, or FMP certification preferredValid state driver’s license Specific Job Experience:Minimum of five (5) years of experience in general maintenance duties within a hospital settingExperience managing facility operations and environmental services