CSS Counselor ( FT Hours: Mon, Tue, Thu & Sat from 8am to 6pm)

Agency Summary: Casa Esperanza, Inc. is a bilingual/bicultural behavioral health treatment provider serving Boston and the Merrimack Valley. Our mission is to empower individuals and families to recover from addiction, trauma, mental illness and other chronic medical conditions; overcome homelessness; and achieve health and wellness through comprehensive, integrated care. Position Summary: The Clinical Stabilization Services Program (CSS) includes education and counseling regarding the nature of addiction, relapse prevention and aftercare. The Case Manager helps the client during this post-detox process to identify their goals, needs and resources during this time-limited stay. From the assessment, the Case Manager and the client formulate a plan together to meet those goals. The eventual goal along the continuum can range from returning home to further residential placement. Casa Esperanza Benefits Package: Holiday Pay Paid Time Off (PTO) Sick Pay Long / Short Term Disability Paid by Company Life Insurance Completed Health Insurance (Medical Dental, Vison) Health Reimbursement Arrangement (HRA) FSA/DCA (Flexible Spending Account & Dependent Care) ComPsych Guidance Resources - EAP Educational Opportunities Tuition Remission Longevity Bonus Employee Ticket at Work (Discounts for Entertainment, travel, movies; etc.) Career Ladder Opportunities Increased Salary for Credentials Essential Functions & Responsibilities: Greets new clients and create a welcoming, comfortable atmosphere for them Interviews clients, reviews records, and confers with other professionals to evaluate condition of client Obtains and documents in a precise and timely manner all relevant intake material. Assesses patient's continuing care needs, contacts appropriate aftercare resources, and arranges for transfer or admission to appropriate levels of care and/or liaison with self-help organizations Assists in formulating a treatment plan based on comprehensive biopsychosocial assessment of client Shares responsibility for educational and other group programming Counsels clients individually and/or in family and in group sessions to assist client in to achieve treatment goals under the direction of the Clinical Supervisor Refers client to other support services as needed such as medical evaluation and treatment, social services, and employment services. Prepares and maintains reports and case histories in accordance with agency guidelines for format, timeliness, and quality assurance. Supervise toxicology screens Searches client belongings upon admission to the program Enters client data into paper and electronic record Completes a psychosocial history, tobacco assessment and wellness assessment within regulation deadlines Knowledge of relevant community resources for continuing care/aftercare placement Responds promptly to client needs Maintains confidentiality Completes discharge notes and client disenrollment forms to close cases upon client discharge Attends staff meetings and supervision sessions All other related duties as assigned Qualifications and Education: Associates Degree with certifications, or a combination of experience and education; Bachelor’s Degree preferred Bilingual Spanish and English required Have a sense of compassion, patience and empathy Must demonstrate ability to relate to a substance use treatment population in a sensitive manner Have an interest and willingness to work in a multicultural setting Must share a customer service orientation Manages difficult or emotional client situations Responds promptly to client needs Focuses on solving conflict, not blaming Maintains confidentiality Knowledge of relevant community resources for continuing care/aftercare placement At Casa Esperanza, Inc., the health and safety of our people is our number one priority. That’s why all offers of employment are contingent on the candidate showing proof of being fully vaccinated against COVID 19 (currently one dose of the Johnson & Johnson vaccine or two doses of the Pfizer or Moderna vaccine and boosted, when eligible) to pass the pre-employment requirements. Individuals with medical issues or religious beliefs that prevent them from getting the vaccine may request an exemption from the vaccine requirement. Job Type: Full-time Pay: $22.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance Schedule: 10 hour shift Day shift Evening shift Monday to Friday Weekends as needed Work Location: In person