Field Engineer

Pay Rate: $20.00 - $25.00Summary:Location: Alexandria, VADuration: 12 Months, Temp to perm possibleHours: 40 per week, Mon – Fri, 8a to 5pNon-Driving role (may require driving between sites)Must be a US CitizenBeing fully vaccinated is requiredResponsibilities:Perform computer hardware setup and basic hardware/software troubleshooting.Provide support for software, hardware, and networking for desktops, laptops, and servers.Maintain and support legacy products and core server products.Perform disk replacement on enterprise storage products.Install and maintain PCs, software, networks, servers, and peripherals.Support network products from operational and maintenance perspectives.Perform installs, moves, adds, and changes as required.Test and certify PCs, networks, servers, and client-approved applications.Provide follow-up on problems or escalate as necessary.Maintain professionalism in actions, demeanor, and dress.Ensure customer satisfaction throughout service delivery.Meet client-specific Service Level Agreements and update incident/request tickets accordingly.Requirements:1-3 years of computer support experience.Basic hardware and software skills.Good work ethic and organizational skills.Required Skills:Experience with computer hardware setup.Experience with basic hardware and software troubleshooting.A+ Certification.Prescreen Questions:How many years of experience do you have with computer hardware setup?How many years of experience do you have with basic hardware troubleshooting?How many years of experience do you have with basic software troubleshooting?Do you have an A+ Certification?Will you meet the vaccination requirement by the start date?Have you ever worked for the company as a full-time employee or contractor? If so, when and did you leave on good terms?Are you at least 18 years of age?