Service Manager
We are looking for Service advisors in the automotive industry that are looking to grow. We have immediate openings for service writers at several locations through-out the the Prince George's county area.
The individuals we seek must be career goal minded and looking to move up from the entry-level position within the next year's time. We need people that are self-motivated and are looking to excel with-in the Automotive Management Field. Customer service skills are a must and they must possess the ability to multitask at a very high-level.
Car knowledge is not required but preferred. A documented history of customer service and sales of any kind is a must also.
If you are tired of jumping from job to job and would like to lay a solid foundation with a company that is going to be around for a long while..... Then you need to apply for this position.
Duties:
- Greet customers and provide excellent customer service
- Listen to customer concerns and accurately document vehicle issues
- Recommend appropriate services and repairs based on customer needs
- Provide estimates for services and repairs
- Schedule appointments and manage the service schedule
- Coordinate with technicians to ensure timely completion of repairs
- Communicate with customers regarding the status of their vehicles
- Process payments and handle cash transactions
- Maintain accurate records of customer interactions and vehicle repairs
Requirements:
- Strong selling ability
- Excellent communication and customer service skills
- Ability to multitask and prioritize tasks in a fast-paced environment
- Detail-oriented with strong organizational skills
- Proficient in computer systems and software applications
- Ability to handle cash transactions accurately and responsibly
Note: This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned.
Job Type: Full-time
Pay: From $40,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Shift:
10 hour shift
8 hour shift
Work Days:
Every weekend
Monday to Friday
License/Certification:
Driver's License (Required)
Work Location: In person