Assistant Manager

Assistant ManagerThis position assists with the leading and managing of the drive-in's operations and employees during an assigned shift.Essential Job Duties:Train, manage, direct, coach, lead, and assign drive-in employees during shiftLead and manage drive-in operations during shift to provide an optimal guest experienceManage staffing levels during shiftPerform opening and/or closing dutiesHandle and properly escalate guest issues/concerns during shiftHandle and properly escalate employee issues/concernsMonitor and manage the drive-in's food, labor, paper, and inventory during shift to maximize cost-control, operational efficiency, quality standards, and customer serviceAssist with preparation and maintenance of drive-in recordsComply with and enforce all company policies, procedures, and operational standardsEnsure compliance with all applicable federal, state, and local lawsPerform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as necessary during shift to meet operational standardsPerform regular cleaning and sanitation duties including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease pursuant to operational standardsRegular attendanceAdditional Duties:Move and stock food product weighing up to 50 poundsPerform other job-related duties as assigned or requiredTime/Shift Expectations: Minimum of 30 hours per week; irregular hours; nights; weekends; and holidaysQualifications and Job Requirements:Experience At least six months of restaurant management experience or one year of retail management experienceExperience running a restaurant shift without supervisionKnowledge/SkillsGeneral restaurant or retail knowledgeKnowledge of federal, state, and local labor and employment laws (e.g., wage and hour laws; EEO laws, etc.)Knowledge of federal, state, and local health and safety laws and regulationsBasic computer, math, and reading skillsEffective verbal and written communication skillsProblem-solving, multi-tasking, decision-making, leadership, time-management, and conflict-resolution skillsWork Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions