Platform Administrator-entry level

Associate Platform/Systems Analyst role. This is a hybrid role in Appleton starting as a long term contract. We can offer a salary and full benefits and there is a strong opportunity to hire on. This position offers clear paths for professional advancement with a heavy emphasis on customer success. About the Role You will work within a team to translate customer needs into technical solutions, manage asset configurations, and support software releases. Exceptional customer service is a core pillar of this role, as you will interact heavily with internal stakeholders and business users. Advancement Opportunities * Structured Tracks: Clear promotion paths to Mid/Senior Admin roles. * Mentorship: Daily shadowing with senior tech staff to grow your skills. Key Responsibilities * Translate end-user and customer needs into functional technical solutions. * Deliver top-tier technical support and service while troubleshooting platform issues. * Support configurations via software tools, scripting, and data analysis. * Partner with vendors for release validation and track system metrics. What We Look For * Customer-First Mindset: Strong communication and empathy for user issues. * Technical Aptitude: Ability to learn and apply infrastructure concepts quickly. * Foundations: Knowledge of engineering principles and common OS (Windows/Linux). * Infrastructure Basics: Exposure to networking, servers, databases, and cloud systems. Pay: $38,000.00 - $43,000.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee assistance program * Employee discount * Flexible schedule * Flexible spending account * Health insurance * Health savings account * Life insurance * Paid time off * Parental leave * Professional development assistance * Referral program * Retirement plan * Tuition reimbursement * Vision insurance Work Location: Hybrid remote in Appleton, WI 54913