Service Desk Manager | Lead IT Support & SLA Excellence

GILLIG is seeking a Service Desk Manager to provide strategic leadership for their IT Service Desk. This on-site role in Livermore, CA, demands expertise in ITIL processes and team management. The ideal candidate should possess at least 7 years of experience in IT support, with strong leadership skills and a customer-focused mindset. The position offers a competitive salary ranging from $75,000 to $158,000 annually, along with comprehensive benefits. J-18808-Ljbffr