Financial Assistance Advisor II - Special Programs

Position DetailsPosition Information Position Title Financial Assistance Advisor II - Special Programs UIW Mission University of the Incarnate Word is a Catholic institution that welcomes to its community persons of diverse backgrounds, in the belief that their respectful interaction advances the discovery of truth, mutual understanding, self-realization, and the common good. Position Summary The Financial Assistance Advisor II – Special Programs has the primary responsibility for administering the university’s work-study program, tuition waivers, veteran’s benefit coordination with financial assistance, and awarding study abroad. The Financial Assistance Advisor II – Special Programs reports to the Assistant Director of Financial Assistance.The Financial Assistance Advisor II represents the OFA (Office of Financial Assistance) in providing excellent customer service in advising students on available resources. OFA advisors work as student advocates and understand the critical role financial assistance plays in the success and engagement of our students. Position is accountable for following all Federal, State and Institutional regulations. Benefits UIW has been identified year after year as one of the nation’sGreat Colleges to Work Forbased on employee feedback. UIW offers an outstanding benefits package for full-time employees that includes medical, dental, vision, flexible spending accounts, numerous paid holidays, vacation and sick leave. Tuition benefits include UIW tuition waivers, tuition exchange programs andBrainpower Connectiondiscounts for employees and dependents. Retirement benefits include 403b retirement plans with a 7% employer match, plus a retirement health solution. We also offer employer-paid Life/AD&D, long-term disability, pet insurance, an Employee Assistance Program (EAP), wellness programs, employee discount program, Public Service Loan Forgiveness (PSLF) eligibility and more! Please refer to theHuman Resources webpage for additional details on our benefits and eligibility. Job Duties Job Duty Name Administration of Work-study Program Description of Job DutiesManages day-to-day operation of Federal Work-Study Program.Monitors overall work-study spending and communicates with Assistant Director and Director regarding spending levels and any adjustments needed.Serves as a point of contact for students, supervisors, and campus departments regarding FWS policies, eligibility, and hiring processes.Independently manages FWS awarding, adjustments, and reconciliation processes.Collaborates with payroll, HR, and finance offices to resolve complex issues. Job Duty Name Tuition & Graduate Assistant Waivers Description of Job DutiesManages the administration of tuition waivers after approval by Human Resources.Contacts students/parents to obtain any missing documentation required for the waivers.Manages the graduate assistant tuition benefit process. Job Duty Name Veterans'/Military Benefit Coordination Description of Job DutiesUpdates Financial Assistance records to match VA certifications; adjusts awards as necessary to remain compliant with VA invoicing rules.Applies the Yellow Ribbon funds as directed by the UIW Military and Veterans Center.Updates coding to recognize students receiving military discounts or tuition assistance benefits and coordinates any required changes to financial aid offers. Job Duty Name Study Abroad Liaison Description of Job DutiesCollaborates with the Study Abroad Office to manage study abroad scholarship funds.Counsels interested students on cost and aid options for study abroad programs. Qualifications Knowledge Skills and AbilitiesAbility to proactively problem-solve and multi-task in a fast-paced cooperative environment.Possess organization skills and a decisive, positive attitude.Ability to provide excellent customer services and maintain a high level of professionalism.Reliable, self-motivated, and able to contribute to and support a team effort.Ability to work effectively with individuals from diverse communities and cultures.Employee shall adhere to call applicable rules and regulations of the Federal and State governments, the University, and the NCAA. Required Education Bachelor’s Degree. Required Work Experience One (1) year of professional financial aid experience in a higher education setting. Preferred QualificationsPrior experience with BANNER software.Experience managing large aid programs, particularly work-study or scholarships. Required Certifications, Licenses or Registrations None specified. Work Hours Monday through Friday 8am to 5pm with some extended hours and weekends as needed, especially in the planning and execution of events, to meet departmental goals. Physical Demands None specified.